Service Line Director

6 months ago


Johannesburg, South Africa Ipsos Full time

Key Responsibilities:

- Service Line Strategy and Thought Leadership
- Business Management
- Contract Management
- Client relationship management
- Reporting
- Client Service
- Contribution / Collaboration
- Ensures the process runs according to deadlines and budget together with the Project Manager
- Attempts initial value add / insights at each stage (development area)
- Develops basic Solutions knowledge
- PnL
- Ensures integration of information from multiple sources where applicable and available
- Conducts desk research to add value to all reports / presentations and assist the client in understanding the South African market

Education:

- School: Matric
- A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)

Experience:

- Minimum 5 years’ Market research agency experience in client facing role
- Thorough knowledge of the service line’s core research
- Strong innovative research and analytic skills.
- Qualitative experience
- Business Acumen - business leader, entrepreneurial, financial perspective
- Strong sales and negotiation skills


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