Service Line Director

6 months ago


Johannesburg, South Africa Ipsos Zrt. Full time

Key Responsibilities:

- Service Line Strategy and Thought Leadership
- Business Management
- Contract Management
- Client relationship management
- Reporting
- Client Service
- Contribution / Collaboration
- Ensures the process runs according to deadlines and budget together with the Project Manager
- Attempts initial value add / insights at each stage (development area)
- Develops basic Solutions knowledge
- PnL
- Ensures integration of information from multiple sources where applicable and available
- Conducts desk research to add value to all reports / presentations and assist the client in understanding the South African market

Education:

- School: Matric
- A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)

Experience:

- Minimum 5 years’ Market research agency experience in client facing role
- Thorough knowledge of the service line’s core research
- Strong innovative research and analytic skills.
- Qualitative experience
- Business Acumen - business leader, entrepreneurial, financial perspective
- Strong sales and negotiation skills

The Ipsos Understanding Unlimited service line uses Qualitative techniques to humanize data and bring cultural intelligence into our clients’ thinking. We bring ‘life to life’, through listening, observing and illuminating human interactions. Ipsos UU is the largest qualitative research company in the world. IUU has a community of 1300 specialists with diverse backgrounds and skill sets (e.g. ethnographers, community managers, semioticians) who understand people better than anyone else, simply because we have done more research for more clients in more countries than anyone else. With us, clients are fluent in 88 cultures.



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