Branch Manager

5 months ago

Malmesbury, South Africa Shoprite Group Full time

**Purpose of the Job**:
As a Branch Manager at Usave it will be your responsibility to lead our branch towards maximising profitability and ensuring sustainable development through:

- Maintaining and improving retail practices and systems used.
- Supporting, monitoring, co-ordinating and managing the work done by direct reports.
- Meeting and exceeding the expectations of the customer.

If you're passionate about creating an optimal environment for success, then this role is for you

**Job Objectives**:

- Lead, coach, and motivate staff to meet profitability and service standards.
- Manage staffing needs, conduct meetings, and allocate tasks.
- Ensure timely onboarding, training, and development of staff.
- Adhere to HR processes, policies, and labor laws.
- Manage performance, handle disciplinary issues, and identify promotion opportunities.
- Implement operational requirements, meet objectives, and maximise profits.
- Maintain stock, monitor sales, and manage promotions effectively.
- Provide accurate reporting, address customer queries, and maximise customer loyalty.
- Ensure compliance with hygiene, safety, and regulatory standards.
- Maintain equipment, administer pest control, and ensure store security.
- Identify and rectify problems related to hygiene, safety, and food quality standards.
- Effectively administer branch inspections and equipment checks.
- Comply with alarm call-out procedures and maintain a safe working environment.
- Coordinate with suppliers, manage stock range availability, and monitor stock levels.
- Communicate and implement stock promotions according to seasonal changes.
- Liaise with regional managers and head office to meet sales budgets and targets.
- Maximise branch gross profit through effective management of key profit drivers.
- Plan, monitor, and maintain consistent stock movement according to demand.
- Continuously identify improvement opportunities and proactively address challenges.

**Qualifications**:

- Grade 12 or equivalent (essential).
- Retail Management Diploma or equivalent (desireable).

**Experience**:

- +2 years’ experience in a Food Retailer environment(essential).
- +3 years' experience in a Mangerial environment (desirable).

**Knowledge and Skills**:

- Sales target budgeting.
- In-store stock management.
- Expense budget planning and control.
- Promotional planning.
- Branch reporting.
- Merchandising.
- Promotional planning.
- Sales reporting.
- Customer relations.

**Applicant Feedback Policy**:

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