Senior Restaurant Hostess

2 weeks ago


Stellenbosch, South Africa PR Recruitment South Africa Full time

OBJECTIVE:
A luxury 5-star Estate and restaurant are looking for an exceptional Senior Hostess to join their team to be the first point of contact for our guests when entering the restaurant, to provide excellent customer service and a pleasant dining experience to our guests.

**MAIN RESPONSIBILITIES**:

- Welcome guests to the venue
- Ensure one hostess is handling the Dine-Plan reservation while the other hostess welcome
- the guests.
- Escort guests to assigned dining or bar areas.
- Provide menus and announce waiter/waitress name
- Check with the senior chef on duty if there are any changes to the lunch/dinner menus
- Change the menus from dinner to lunch and vice versa (depending on shift)
- Create a list of available tables for lunch
- Create a handover sheet for the next shift/go through the handover sheet of the previous shift
- Maintain hostess desk clean and tidy
- Answer incoming calls and address guests' queries
- To be well informed on the estate and local info
- Communicate to managers and waiters regarding VIP visits as soon as they are seated
- Be familiar with the reservation policies, such as booking times, etc.
- Assist with charging and closing bills

**REQUIREMENTS**:

- Grade 12, hospitality certificate will be a plus
- Preferably 1- 2 years previous hostess experience
- Experience in managing reservations
- Computer literate with excellent competence in Microsoft office packages
- Demonstrable customer service skills
- Excellent communication skills (via phone and in-person) and ability to pay attention to detail
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work within opening hours (e.g., evenings, public holidays, weekends)
- Comfortable standing and walking during shifts
- Comfortable in dealing with very distinguished clientele
- Able to handle a high-pressure environment

Ability to commute/relocate:

- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)


  • Senior Hostess

    5 days ago


    Stellenbosch, South Africa IntelliStaff Full time

    **_Our client a well-established wine estate is urgently looking to employ a Senior Hostess at their organization_** **_Location:_**: - Stellenbosch_ **_Requirements:_** - Matric/ hospitality certificate will be a plus_ - _ Preferably 4 years of previous hostess experience_ - _ Understanding of restaurant etiquette_ - _ Fluent in English_ - _ Experience...

  • Restaurant Hostess

    2 weeks ago


    Stellenbosch, South Africa Wasta Hr Consultancy and Recruitment Full time

    Key Responsibilities: - Greet guests and escort them to their tables - Manage the waitlist and estimate wait times accurately - Coordinate reservations and communicate with guests to confirm or modify their bookings - Ensure that the host stand is tidy and well-organized - Answer phone calls and respond to inquiries about the restaurant - Communicate with...

  • Hostess

    1 week ago


    Stellenbosch, South Africa Tych Business Solutions Full time

    **Job ID**: 76561**Date Posted**: Posted 4 hours ago**Location**: Stellenbosch**Job Title**: HOSTESS - STELLENBOSCH - WESTERN CAPE Responsibilities: - Welcome guests to the venue - Ensure one hostess is handling the reservations book, while the other hostess welcome the guests - Escort guests to assigned dining or bar areas - Provide menus and announce...


  • Stellenbosch, South Africa Eendracht Hotel Full time

    As a Host/Hostess/reception your main duty will be to ensure comfort and well-being of the guests. **Main Duties and Responsibilities**:(Depending on which shift you are, the following duties apply) 1. To be friendly, efficient and always willing to help. 3. Follow all handovers through and make sure they have been done. 4. Ensure that all equipment is...


  • Stellenbosch, South Africa Kapstadt Brauhaus Stellenbosch Full time

    Scope and general purpose. 1. To assist the general manager maintaining and improving standards in the restaurant. 2. To ensure customer satisfaction and to maximize profitability of designated areas of responsibility. 3. Set up the restaurant prior to service and prepares restaurant mise-en-place. 4. Directly supervise and co-ordinate the activities of...


  • Stellenbosch, South Africa TradeON (KFC Franchisee) Full time

    Requirements The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others. Recruit and equip high quality operators to deliver great customer experiences. Build a healthy and robust bench of developed and capable Managers and Team Members. Leads performance...

  • Restaurant Manager

    12 hours ago


    Stellenbosch, Western Cape, South Africa Gochu Gang Stellenbosch Full time

    We are an Asian casual dining store in Stellenbosch looking at rapidly expanding. We need a dedicated and energetic restaurant manager to join us. This is an incredible opportunity for a dedicated and driven person to grow alongside a growing business.ResponsibilitiesLooking for a systems driven Restaurant manager that has a high attention to detail....

  • Restaurant Manager

    4 weeks ago


    Stellenbosch, Western Cape, South Africa Trade On SA Full time

    Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA's No. 1 Fast Food brandKey Responsibilities:Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage...

  • Restaurant Manager

    7 days ago


    Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9316 SJ **Consultant**: Sone Johnson Opening and/or closing of the Restaurant Maintenance of housekeeping - ensure that front of house is clean and tidy and ready for service Oversee bookings for the day - ensure that tables are set up correctly for bookings based on number of pax Daily briefing with waitron staff prior to opening Ensure that...


  • Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**:9316 SJ **Consultant**:Sone Johnson - Opening and/or closing of the Restaurant - Maintenance of housekeeping - ensure that front of house is clean and tidy and ready for service - Oversee bookings for the day - ensure that tables are set up correctly for bookings based on number of pax - Daily briefing with waitron staff prior to opening -...

  • Receptionist

    2 weeks ago


    Stellenbosch, South Africa Helderberg Personnel Full time

    Exclusive boutique hotel in Stellenbosch is seeking to employ a hotel receptionist. As a Host/Hostess your main duty will be to ensure comfort and well-being of the guests. hospitality|hotel reception **Main Duties and Responsibilities**: - To be friendly, efficient and always willing to help. - Follow all handovers through and make sure they have been...

  • F&b Floor Manager

    2 weeks ago


    Stellenbosch, South Africa Marriott International, Inc Full time

    **Job Number** 23102750 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Senior Sous Chef

    4 weeks ago


    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Matric CertificateCulinary Diploma Preferably 4 years previous in a senior chef roleOwn transport with valid drivers license Leadership and management skills Able to work in a team Basic computer skillsExceptional customer-service skills Excellent written & oral communication skills Strong organizational skills Attention to detail...

  • Senior Sous Chef

    4 weeks ago


    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Matric Certificate Culinary Diploma Preferably 4 years previous in a senior chef role Own transport with valid drivers license Leadership and management skills Able to work in a team Basic computer skills Exceptional customer-service skills Excellent written & oral communication skills Strong organizational skills Attention to...


  • Stellenbosch, South Africa Hungry Lion Fast Foods (Pty) Ltd Full time

    **ROLE OVERVIEW** We are recruiting an experienced and commercially driven** National Operations Manager** to oversee approximately 150 quick-service restaurants, with plans to expand this number to 300 within the next 3 years. The incumbent will work closely with Heads of Departments and will report directly to the CEO. **KRAs** - ** Strategic Guidance**:...

  • Sushi Chef

    4 weeks ago


    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time

    Hoseki Restaurant on Delaire Graff Estate is looking for a Sushi Chef to work alongside the Head Chef to manage food stock and handle a wide range of ingredients, with attention to detail to fulfill quality standards.To be successful in this role, you should have experience with Japanese cuisine. Ultimately, you will help us establish our reputation as one...

  • Sushi Chef

    3 weeks ago


    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time

    Hoseki Restaurant on Delaire Graff Estate is looking for a Sushi Chef to work alongside the Head Chef to manage food stock and handle a wide range of ingredients, with attention to detail to fulfill quality standards.To be successful in this role, you should have experience with Japanese cuisine. Ultimately, you will help us establish our reputation as one...

  • Head Chef

    7 days ago


    Stellenbosch, Western Cape, South Africa Lotus HR and Recruitment Full time

    Be among the first 25 applicants. Direct message the job poster from Magna.The One Chief Sabotage Strategist at The Bad CompanyCompany Description: Magna The One, located at The One Student Development in Stellenbosch Central, is set to launch in the near future. Its aim is to make immense headways in setting the new affordable standard for hospitality,...


  • Stellenbosch, Western Cape, South Africa Lotus HR and Recruitment Full time

    About UsMagna The One is a new hospitality venture set to launch in the near future. We aim to provide an exceptional dining experience to students and guests in the greater Stellenbosch area.Job DetailsWe are seeking a highly skilled Head Chef to join our team. This role involves:Leading and managing the kitchen team.Developing and implementing kitchen...

  • Senior Manager

    4 days ago


    Stellenbosch, South Africa Sanria Group Full time

    START DATE : IMMEDIATELY QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED, FOH & BOH - 5 years in a similar role. - Experience in dealing with high volume, in a similar environment would be preferable - Strong Leadership ability; - Ability to delegate and manage down effectively; - Intermediate Microsoft Excel and Word skills; - Strong analytical...