Front Office Manager

4 days ago


Cape Town, South Africa HotelJobs.co.za Full time

We are seeking an experienced and dynamic Front Office Manager to join our prestigious 5-star hotel in the heart of Cape Town's upmarket tourism location
- As the Front Office Manager, you will be a key player in delivering exceptional guest experiences, overseeing the front desk operations, and ensuring seamless coordination between departments.

*Responsibilities:*
- Supervise and lead the front office team to provide outstanding customer service.
- Manage check-in/check-out processes, reservations, and guest inquiries.
- Implement and maintain high standards of guest relations.
- Collaborate with other departments to ensure efficient hotel operations.
- Train, motivate, and evaluate front office staff to uphold service excellence.

*Requirements:*
- Proven experience as a Front Office Manager in a luxury hotel setting.
- Strong leadership and organizational skills.
- Exceptional interpersonal and communication abilities.
- Proficient in hotel management software.
- Knowledge of local attractions, services, and amenities.

*Qualifications:*
- Hospitality Management or related field.
- Minimum of 2 years of relevant experience in a managerial role.



  • Cape Town, South Africa Hilton Full time

    Front Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Newly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...


  • Cape Town, South Africa HotelJobs.co.za Full time

    A large 4* hotel seeks a strong Front Office Manager to lead the team Ensure policies & procedures are followed strictly Ensure staff are neat & well presented Staff training on systems & procedures & front office etiquette PIT Checks Sound working knowledge of Front Office administration Follow up on outstanding payments / invoices - “O”...


  • Cape Town, South Africa WINK Aparthotels Full time

    Newly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Medium-sized 4* hotel seeks a Front Office Manager to ensure the smooth running of this demanding department and the duties of staff are carried out correctly. To supervise and control all Front of House areas to the standards laid down by the Company, maximizing revenues and profits to agreed budgetary limits. **Requirements**: - Matric with a Hotel...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Medium-sized 4* hotel seeks a Front Office Manager to ensure the smooth running of this demanding department and the duties of staff are carried out correctly. To supervise and control all Front of House areas to the standards laid down by the Company, maximizing revenues and profits to agreed budgetary limits. **Requirements**: - Matric with a Hotel...

  • Front Office Manager

    13 hours ago


    Cape Town, South Africa Valor Hospitality Full time

    As the Front Office Manager, you will take full and sole responsibility for the supervision and control of all guest services, reservations, guest relations, and administration of the Front Office Department. Key Responsibilities: - Ensure the smooth operation of the Front Office Department by supervising and controlling all guest services, reservations,...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Front Desk Manager** We are looking for a conscientious front desk manager to oversee the front desk operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained. To be a...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23014749 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Cape Town Sea Point, Arthur's Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...


  • Cape Town, South Africa The Fountains Hotel Full time

    The Fountains Hotels, on behalf of Indalo Hotels and Leisure is looking for a Hotel Assistant Front Office Manager to oversee the front desk operations at a hotel. The Assistant Front Office Manager is responsible for ensuring that guests receive excellent customer service, duty manager shifts, and accurate billing. They manage room assignments, answer guest...


  • Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for an Assistant Front Office Manager to join our Front Office team at one of our Cape Town Hotels and asist the team with elevating our hospitality standards. **Your Role**: - Assist in managing and supervising Front Office activities, including guest check-in/check-out, reservations, and concierge services. - Support the creation of a...


  • Cape Town, South Africa HotelJobs.co.za Full time

    A 5* Luxury Hotel seeks an Assistant Front Office Manager. Assist in efficiently managing the Front Office department, in order to provide the highest levels of service and hospitality to all guests. Achieve total guest satisfaction by ensuring that the quality assurance, service and departmental standards are adhered to by the Front Office team. 2 - 3...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Luxury Hotel - Cape Town **Requirements**: - Grade 12 - Post qualification into Hospitality management - At least (3-5) years’ experience into a similar position - Knowledge into Microsoft Word, PowerPoint, Excel, Opera, Micros, Apex, and Front office systems and procedures - Background knowledge into procedures and hospitality practice - Exposure into...


  • Cape Town, South Africa PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Front Office Manager** **Luxury Hotel - Cape Town** The Front of House Manager is to assume full responsibility for the overall Front of House property operations, which include Reception, Guest Relations, Retail and the Spa. **Requirements**: - Must have experience in senior Hospitality Management positions...


  • Cape Town, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Cape Town, South Africa PULLMAN Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. **Job...

  • Front Office Agent

    1 week ago


    Cape Town, South Africa Belmond Management Full time

    Location: South Africa, Cape Town - Department: Front Office & Guest Relations - Employment type: Full-time - Experience: Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a...


  • Cape Town, South Africa Marriott Worldwide Full time

    **Job Number** 22109596 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Function** Reporting to the Front Office Manager, the successful incumbent is...


  • Cape Town, South Africa HR Genie Full time

    At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.We also offer growth opportunities...