Internet Cafe Service Manager
2 months ago
As an Internet Cafe Service Manager at Berry Cafe, you will provide essential customer support, assisting clients with digital services, recreational gaming, and various business support functions. Your role will be instrumental in maintaining a welcoming, accessible, and functional environment for all patrons.
**Duties and Responsibilities**:
- Assist customers with internet access and computer usage, guiding them through software as needed.
- Provide high-quality printing, photocopying, scanning, and typing services.
- Manage console gaming services, including setup, troubleshooting, and ensuring a smooth gaming experience for customers.
- Maintain an organized and clean workspace, ensuring all equipment is in good working order.
- Offer friendly and professional customer service, addressing inquiries and ensuring customer satisfaction.
- Handle basic technical troubleshooting for computers, printers, and gaming consoles.
- Process payments for services and maintain accurate records of transactions.
**Skills and Qualifications**:
- Excellent customer service and communication skills.
- Ability to work independently and manage multiple tasks.
- Training will be supplied for printing, scanning, photocopying, and other technical procedures.
**Work Conditions**:
- Primarily indoors in an internet cafe environment.
- Involves standing and moving around to assist customers.
Application Question(s):
- Are you a calm and honest individual?
**Language**:
- English (preferred)
- any other South African language (preferred)
Application Deadline: 2024/11/06
Expected Start Date: 2024/11/08
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