Mice Project Coordinator

3 weeks ago

Cape Town, South Africa Black Pen Recruitment Full time

**MICE Project Coordinator (Travel)**

Our client is a destination specialist for Southern Africa. They create tailor-made itineraries

for fit, group & mice travellers.They manage all manner of ground handling and logistics,

from touch down to departure. Their offices are in Cape Town, South Africa and Windhoek,

Namibia.

**Job Type**:Full Time | Hybrid

**Head Office**: Cape Town, South Africa

**Requirements**:

- Min 4-5 years DMC Experience

**Benefits**
- Medical aid
- Flexible working hours

**Key Responsibilities**
- Prepare customized proposals based on client brief including intensive research into products available to tailor make a proposal
- Quoting of correct costing in Excel and Tourplan according to company guidelines
with a detailed and creative description of proposed itinerary and services
- Implement ground arrangements & domestic / regional reservations for programs including the booking of venues, décor supplies, technical suppliers etc.
- Negotiate with relevant suppliers for special rates in order to obtain business
- Renegotiate rates with relevant suppliers once business has been secured in order to increase margin
- Management of financials pertaining to the event
- Input all relevant data into Passion or any other software used to sell our products
e.g. EventPro.
- Keep an up-to-date list of additional freelance staff for events e.g. to man a hospitality desk
- Hiring of additional staff for events (e.g. to man a hospitality desk) upon approval of your superior
- Onsite management of actual event including meet & greet, check-in, function management, conference coordination, transport facilitation etc
- Compile detailed cost analysis and final invoicing
- Keeping updated suppliers lists and contact details
- Travel nationally / regionally if required

**Additional responsibilities**
- Maintain good product knowledge of hotels, convention venues and services and maintain close working relationships with the relevant personnel
- Keep up to date with product changes
- Produce the quality of service expected from the company
- Demonstrate good communication skills and customer care
- Constantly promote a positive image of the company internally and externally
- Assist the Divisional Manager in his / her absence with checking quotations

**forward to hearing from you**

**-**

**Black Pen Recruitment **is a global recruitment agency that targets European, African and

American Markets with headquarters based in
**Malta **(Europe) and
**Cape Town** (South Africa)

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