Education Sales Account Manager

3 weeks ago

Cape Town, South Africa Realm Digital and Snapplify Full time

At Snapplify we're increasing access to digital educational materials, and empowering educators to transform their classrooms for the 21st Century. We need an **Educational Sales Account Manager** to join our Sales team, and help us tackle that challenge by executing sales strategies to drive customer acquisition in key territories.

Our team believes in making a real, measurable impact. We're known for being innovative, and have a hardworking team of experts who are incredible to work alongside. We move fast, with a bias towards action. If you're ambitious, driven, and like to work on big, chewy projects, then our team might just be for you.

You’ll have the opportunity to help us reach new heights, by negotiating high-value deals, developing exciting business opportunities, generating leads and closing deals.

**You’ll know that you’re the person for the job if**:

- You’re passionate about the world of learning: for yourself, and for others. You’re smart, curious, and a committed life-long learner.
- You’re particularly skilled at identifying client’s needs, communicating value, and packaging offers that appeal to them. You’ll go above and beyond to meet a deliverable that takes Snapplify to the next level.
- Importantly, when it comes to your work, you’re not just here to check boxes. You aim for excellence. You iterate and improve on ongoing projects because you care about their long-term success. You are deeply committed to client service. You'll tell anyone who will listen that everyone is responsible for this - not just the customer support team You will pull an all-nighter if it means that’s going to meet a need that takes Snapplify to the next level.
- Most importantly: you’re a closer. You’re the one who steps up to the plate in the last mile and helps to get a deal across the line. You never give up. You’re tenacious. But, you also know when to walk away from a deal, and have the conviction to stand behind your decisions.

If _every word_ of that resonates with you, then read on to find out what sort of work you might do on a daily basis:
**In a typical week, you might work on**
- A few high-value deals which are in the final stages of negotiation. You’ll complete some action points required to drive these forward.
- A deal which has stagnated just as the client was getting ready to sign on the dotted line. You might attend an in-person meeting with the client, to push it over the line. You’ll use your extensive set of sales tools swiss-knife-style to pinpoint and resolve the blockers, repackaging part of the deal, and getting them to sign straight-away.
- A mid-morning call set up with a prospect. You’ll have prepared a demo in advance. On the call, you’ll ask smart and insightful questions, so that you can later pinpoint the offerings that will appeal to them most. All the while you’ll keep detailed notes, which you’ll log diligently in the CRM as soon as your call ends.
- Preparing a proposal for a prospective client based on the needs assessment that you’ve done for their institution. You’ll make sure that you drive home the value of the platform, and the benefits for that client - taking special care to highlight key features and functionalities that will appeal to them.
- You’ll be attending a key educational event in an upcoming month, and might just have been sent the kick-off document. You’ll read this carefully, noting that you will be required to fill a 20-minute speaking slot. You’ll also carefully review the list of key attendees that they have listed, and see that several include people you’ve been wanting to connect with. You’ll invest some time in reaching out to these contacts to set up meetings at the event. You’ll align with other team members and, between you, make sure that you’ve reached out to every key attendee on the list.
- You’ll invest time in reading the detailed release notes for a new feature release, and test the feature for yourself in the platform. Then you’ll define and execute a strategy for informing existing clients, and current prospects.
- You’ll prepare for the weekly sales meeting by reviewing the deal pipeline and your sales activity for the previous week. You’ll identify any red flags or concerns which you’d like to raise and discuss, as well as any effective strategies that could be applied to other deals. The goal of this meeting is reducing deal inertia, and ensuring that you are highly focused and doing the right work.
- Between calls and meetings, you’ll still be working closely with your incoming mails and tickets and reviewing tasks to make sure this stays within KPIs.

**Responsibilities**
- Executing on the sales strategy, and managing a regional deal pipeline.
- Maintaining and updating client contact lists and CRM systems, and keeping on top of administrative tasks to ensure processes are streamlined.
- Actively researching and understanding the marketplace, and identifying

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