Sales Coordinator

4 weeks ago

Somerset West, South Africa Exceed Human Resource Consultants Full time

 
- Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as accounts and logistics, to ensure timely order fulfilment.
- Process Purchase Orders: Receive instructions on Purchase Orders to issue and input information on all platforms and planning sheets. Tracking and ensuring on time shipment and arrival of containers at destinations.
- Handle Delivery of orders: Ensure on-time delivery of orders and liaising with warehouses as well as transporters. This will include working closely with our logistics department.
- Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
- Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

**Qualifications**:

- A degree in business administration, sales, marketing, logistics or related commercial field is preferred.
- Basic Accounting experience advantageous.
- Proven experience in a sales support or administrative role.
- Familiarity with sales processes and procedures.
- Proficiency in MS Office Suite, particularly Excel and Word.
- Excellent written and verbal communication skills.
- Strong numerical and analytical skills.
- Knowledge of CRM software and sales tools is a plus.

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