Document Controller
15 hours ago
**Grade 12**:
- **Technical qualification (Mechanical / Electrical)**:
- **Diploma / Degree in IT or related field and/or Certificate in Detailed understanding of QMS and ISO 9001:2015**:
- **5- 10 Years’ Experience**:
- **Document control experience**:
- **Experience in the mining / construction / manufacturing industry**:
- Administrative experience and background
- Technical Writing / English / Communication or related field experience
- Microsoft office suite (work, excel, outlook, MS projects, adobe)
- Knowledge of ISO 9001:2015
- Maintaining and organizing electronic filing systems
Responsible for maintaining, organising, and updating documents for a business using document management software, uploading, or scanning paper documents, obtaining documents, and ensuring proper and secure storage.
***
Job Responsibilities:
- Notify all applicable employees of the new / changed documents.
- Upload all documents of external origin onto document software system.
- Accurately process and record all technical documentation in accordance with agreed procedures.
- Input progress mark-up information into database as required by projects.
- Generating and maintaining documentation to ISO, health and safety, Quality management, risk and environmental control
- Conducting site visits, identifying SWOT and Risk Analysis
- Assisting all sites with Internal and External Audits
- Arranging and hosting training sessions in related areas
- Obtaining quotations, arranging for inspections, certifications in respect of Compliance health and safety.
- Customer Complaints Management
- Liaising with Human Resources for alignment of policies and procedures
- Implementation of the relevant Policies, Procedures & Memos
- Will be required to assist with administrative tasks such as:
- Document control
- Scanning, filling and saving paperwork
- Communicating with Head of Departments on respective issues and concerns raised.
- Manage and maintain the quality management system and Quality Control gates.
- To facilitate/mentor and hold team members accountable for performance.
- Drive continuous improvement.
- Comply with factory and government regulations.
- To play a key role in new business implementation management, risk and environmental control.
- Conducting site visits, identifying SWOT and Risk Analysis
- Assisting all sites with Internal and External Audits
- Arranging and hosting training sessions in related areas
- Obtaining quotations, arranging for inspections, certifications in respect of Compliance health and safety.
- Customer Complaints Management
- Liaising with Human Resources for alignment of policies and procedures
- Implementation of the relevant Policies, Procedures & Memos
**Project Execution**
- Ensure that all work follows the Company and Clients’ standards and procedures.
- Evaluate Technical Specifications to ensure all project information is available.
- Coordinate with the Design Engineers and Project Managers to ensure correct and latest technical information is being used.
- Communicate and manage draughting and other technical service providers with regards to Engineered to Order” requirements
- Coordinate with the Project Managers with regards to project deliverables, scope, deadlines, and budgets.
- Monitor performance and quality of deliverables from service providers.
- Ensure Change Management processes are followed through.
- Attend to and resolve technical queries and variations from Clients, Suppliers and Fabricators
- Continuously provide recommendations for department efficiency / optimisation through automation, careful planning, and improved BO satisfaction in terms of our service
- General administration and support for departments from time to time
- Manage and maintain responsibility for the end-to-end documentation process
- experts to translate complex information into simple, user-friendly, easy to understand, and engaging content that meets the needs of the target audience
- Rework all Company and project documentation where required
- Review and edit all Company and project document when necessary
- Develop and maintain detailed lists/records/repositories and statuses for all project documentation for multiple projects
- Evaluate current content and develop innovative approaches for improvement to current and new documentation
- Obtain visuals and produce illustrations for use in documentation
- Implement and maintain best practice for document control and manage various documentation versions in a central location
- Support operational activities and follow up on outstanding support request tickets
- Perform system training to end users when required
- Drawings and Equipment configurations
- Work with the Sales department to identify the correct configuration of equipment and provide required technical documentation in tender phase
- Review rough sketches, drawings, specifications, and other engineering data received from Design Engineers and ensure that they confo
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