Technical Transition Coordinator

1 week ago


Cape Town, South Africa Progressive IT Resourcing Full time

Our Client

Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.

What will you do?

What will make you successful in this role?

Outputs/Core Tasks

Perform Release Management (Software, Hardware and Services) Activities

Perform Deployment Management

Perform Service Asset and Configuration Management Activities

Perform Configuration Control Activities

Perform Status Accounting and Configuration Audits

Perform Event Management Activities

Perform Knowledge Management

Perform Change Management Activities, including Logging of changes, Attending Pre
- / E- and Weekly CAB

Assist with Change impact Evaluation

Assist with Major Incident Management

Assist with Service Validation and Testing

Assist with Operation Support

**Qualifications**:
Grade 12

IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience.

ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended)

Knowledge and Experience

Knowledge

Windows Server 2019, IIS, PowerShell and Microsoft SQL Server

**Agile Tooling including**: Bamboo, GIT, Jira and XL-Deploy

Kentico and N-Cache

Continues Delivery Toolsets

Change Management

Version Management

Release Management

Configuration & Deployment Management

Excellent understanding of ITIL Governance

Experience

Experience in working in a project environment performing a Technical Transition Coordinator role.

Solid understanding of configuration and deployment tools.

Solid understanding of SDLC and Agile development methodology

Understand Service Management processes

Able to identify cross project dependencies

A proven track record of experience in Windows Server 2019, IIS, PowerShell and Microsoft SQL Server

A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy


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