Pentravel Online Travel Expert
3 days ago
This is what you tell people at parties:
"I am working for the number one leisure travel company in South Africa. We are revolutionizing the role of travel experts and believe that our sole purpose is to make people’s travel dreams come true. We believe that the magic happens in the details and excel at delivering Sunshine to every client we interact with"
**Your Role**
The mission of a Pentravel call centre travel expert is to WOW every single customer with their enthusiasm, exceptional travel knowledge and genuine care.
Your day-to-day will look like this:
- Chatting with clients on the phone and via Live Chat to understand their travel requirements
- To research and scour through the millions of deals out there to find your client the BEST possible solution
- Delivering exceptional after sales support to your clients
- Fully committing yourself to being part of an amazing team
**Requirements**:
**Our perfect fit has/is**
Matric
1-2 years of work experience in a sales and/or customer service role
Excellent communication and grammar skills
Outstanding typing skills - you will spend 80% of your day chatting to clients on-line
Amazing telephone skills
Exceptional organisational skills
Eye for detail
Analytical
Efficient
Curious
Proactive
First class work ethics
Intelligent
Organised
Fast moving
**International Travel, live chat & travel consultant experience, or a qualification in travel will be advantageous**
**Benefits**
No cold calling
Working in a vibrant culture centric company
Unlimited learning & growth potential
Work hard, play hard mentality. We love celebrating successes together
Monthly salary plus sales commission
When you reach your sales goals, you get to travel
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