Incident Manager

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**REQUIREMENTS** - 3 to 5 years of experience in the Security Industry - 3 to 5 years of Control Room/CCTV Operator Experience - Matric - Valid National Senior Certificate - Control room environment experience - Be organised and have good time management skills - Have excellent verbal communication and interpersonal skills - Have the ability to work well as...

**REQUIREMENTS** - 3 to 5 years of experience in the Security Industry - 3 to 5 years of Control Room/CCTV Operator Experience - Matric - Valid National Senior Certificate - Grade A or B relevant qualifications - PSIRA registered and certified - Control room environment experience - Be organised and have good time management skills - Have excellent verbal...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers client reduced cost, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace design,...

Job description JOB PURPOSE The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements. KEY RESPONSIBILITIES Job Specifications include but are not limited to: INCIDENT RESOLUTION & IMPLEMENTATION - Conform to Contractual SLA requirements -...

**Job Purpose**: The Facilities Manager oversees and manages the physical environment and infrastructure of facilities across Coastal regions to ensure efficiency, effectiveness, and safety. Responsibilities include maintenance, cleaning, vendor management, resource allocation, device and consumable management, and supervising a team of approximately 10...

**Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

**Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

**ADVERTISEMENT** **Branch Manager** **Parow** **Reporting to: Regional General Manager CIT** The above position is vacant at Parow branch, reporting to the Regional Manager. The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site-specific security requirements are adhered to and...

**About Us**: Thorburn Security is looking for a highly motivated employee to serve as a Area Manager, with specailist retail and warehouse sites expertise. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and...

**Job Summary**: The Risk Officer will be responsible for identifying, assessing, and mitigating risks associated with the company's bus passenger transport operations. This includes ensuring compliance with safety regulations, managing insurance policies, conducting risk assessments, and implementing risk management strategies to protect the company’s...

**Introduction ** Medipost is looking for a professional, focused and self-driven individual to join their dynamic Risk Department in a capacity of a Risk Prevention Manager. The successful individual will be placed in Cape Town (Parow Industria). **Description ** **Primary Purpose of the Job** To manage the overall security and safety functions of the...

**FCS** **Reporting to the Operations Manager** The above position is vacant at our Parow Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection. **Minimum Requirements**: - Clear criminal record - PSIRA accredited with a minimum Grade C qualification - Cash in Transit (CIT)...

**Purpose**: A regulator records arrival and departure times of busses at terminal points to ensure buses keep to routes and schedules and liaises with drivers and passengers **General Description**: You must monitor the transportation to ensure organizational objectives are met as instructed by management. You will monitor and assist supervisors in...

**Job Title/Position**:HR Generalist **Company Name**:Lion Industries **Location**:Parow Industria **Contact Person**:Tamallan Williams/Shannon Prins **Contact Number**: 021 200 8618 **Job Description: The employee will be responsible for**: 1. Manage employee relations by handling warning letters, CCMA packs, AWOL letters, objections, counseling, and...

**Purpose of The Job** To provide quality and efficient service to clients and staff through the daily management of a team of CCTV controllers, which includes delivery of key performance outcomes. The Control Room Coordinator is primarily responsible for the management of a complete shift of deployed staff on duty, according to a predetermined set of...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers client reduced cost, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace design,...

**About Us**: As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their...