HR Business Partner: M-pesa Africa

1 week ago


Midrand, South Africa Vodafone Full time

**.**:
M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer over 60 million active customers Financial Services, Enterprise, Merchant and Retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

M-Pesa Africa is the largest FinTech providing services to more than 60 million customers and 5 million businesses solutions across Financial Services, Enterprise, Merchant and Retail. We are now well on our way to becoming the preferred digital payment method across the markets that we serve, for both in-store, remote and online payments. With headquarters in both Nairobi and Johannesburg, we serve markets that include Kenya, Tanzania, DRC, Lesotho, Ghana, Egypt, Ethiopia, and Mozambique.

We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech.

**Role Purpose**:
The role of the Human Resources Business Partner is responsible to create an enabling environment to drive performance and employee engagement across the business areas by partnering with business leaders to define and implement relevant and appropriate People plans. Provide HR Business Partnering to Leadership teams. Facilitate the delivery of the M-Pesa Africa’s strategic HR priorities, through defining an appropriate strategy to deployment the people plan and partner with business leadership in the execution of the plan. The key focus will amongst others include but not limited to organisation effectiveness, talent management & building capabilities. Bringing the Human element to M-Pesa Africa while supporting sound business decisions.

**Your responsibilities will include**:
**People Planning**
- Input to functional people plan that is fully aligned to M-Pesa Africa HR and overall mission.

**Organisation Effectiveness & Change**
- Support and deliver functional change programmes and OE activity in respective ARTs and COE’s.
- Interface with key stakeholders to ensure alignment with cross-functional change activity and manage the change process.
- Input to monthly and quarterly organisation reviews.
- Deliver against FTE, contractor & employment Opex targets in business areas and support business in managing the payroll budget and Headcount.
- Ensure organisation clarity & alignment in business areas, e.g. reporting lines, role profiles, role titles and global job architecture
- Ensure data integrity of people related information in the ARTs/COE’s you support.
- Drive organisation efficiency in business areas (ensuring compliance with agreed Agile metrics and best practice)
- Act as tactical sparring partner, engaging on the effectiveness of processes, systems, data and people.
- Drive the HR agenda within the ARTs and COE’s, ensuring that all people managers are equipped and able to deliver against the annual recurring people management requirements - provide advice and training to line managers.

**Cultural Change**
- Play key role in supporting leaders to align to spirit behavours and related people/HR policies. Provide Leadership of cultural change in business areas/areas of responsibility
- Challenge & improve people policies/processes/practices to ensure alignment with M-Pesa Africa People strategy and new ways of working.
- Challenge & support leaders in business areas to align behaviours/attitude to Spirit and new ways of working.
- Ensure that the Health and Safety standards are maintained to group guidelines.
- Actively manage Diversity & Inclusion agenda.

**.**:
**Performance Management**
- Ensure active management of poor performers in business areas Partner with the business leaders to drive group initiative on GROW my Impact.

**Talent & Resourcing**
- Deliver a diverse succession plan. Accelerate high potential development across M-Pesa Africa
- Input to Talent Reviews across the function & follow through on outcomes in business areas; proactively use ‘talent matrix’; ensure robust talent, succession & scenario plans are in place, facilitating the performance and potential calibration.
- Support Graduate Programme and emerging talent programs.
- Support the Talent Acquisition team with key resourcing activities within South Africa.
- Ensure that resourcing processes are fully aligned to business requirements (attraction, selection, onboarding, etc.)

**Capability Management**
- Work with ARTs/COE’s and Capability Manager to build critical functional capabilities to enable the M-Pesa Africa to deliver against their mission.
- Ensure functional induction framework is developed and implemented & core organisational on
- boarding programmes are in place and being effectively used.
- Ensu



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