Head of Product

2 weeks ago

Sandton, South Africa OneCart Pty (Ltd) Full time

An exciting opportunity has become available.

OneCart is looking to hire a Head of Product who will partner closely with the OneCart executive team to continuously develop and execute a winning product vision and roadmap across all of OneCart’s product domains. You’ll be responsible for a growing team to ensure success against agreed product-specific strategies, OKRs and targets. This role is inherently cross-functional and requires you to work closely with the Engineering, Design, Marketing, Logistics, Customer Support and Account Management teams.

As a Head of Product at OneCart, you are responsible for the complete product offering (internal and external). This entails:

- research, innovation, and ideation,
- collaboration with The Head of Tech Support, Head of Data, and Head of Development to launch and deploy delightful products or iterations thereof.

You need to be dedicated to the Agile methodology and believe in ‘lean’; avoid repetitive and/or unnecessary documentation. Be customer focused and do your best to validate assumptions using various types of testing, research, and analytics.

Be a creative, passionate, customer-obsessed Head of Product, ideally with a technical background, to help further recruit and lead a high-trust, high-responsibility team of product experts, and to join and help lead the journey of taking OneCart to its next levels.

**CORE ACTIVITIES & ACCOUNTABILITIES**
- Lead product management for an end-to-end on-demand delivery service.
- Lead product management for an on-demand multi-category marketplace.
- Research, co-create and own the company-wide product vision and strategy for all product domains across the verticals and horizontals within which we operate.
- Lead Product Managers/Owners, Product Designers, Engineers and Testers for estimations and sizing exercises, and road-mapping to enable more predictability of product delivery and cross-functional alignment.
- Work with EXCO, Account Management and any Agile Lead/Scrum-master to prioritise solutions that assist immediate and long-term business and client objectives.
- Lead, coach and develop a high-performing team of Product Managers/Owners to run effective products that deliver customer success and business outcomes.
- Drive and refine product and customer development processes, helping your teams to test hypotheses, break down complex problems and ensure good feedback loops are in place.
- Participate in the product and operational-tactical activity
- Build and share empathy for our customers by understanding their wants and needs, and build a strong vision to fulfil these.
- Translate analytics, data and user feedback into actionable product plans.
- Be the custodian for Agile product practices across the company and find ways to upskill your associates and colleagues.
- Oversee documentation and sign-off of business requirements.
- Supervise testing, change management, improvement, and iteration based on key business success metrics
- Create, own, update and communicate a master product roadmap, visible to the whole business and to our clients
- To present the master roadmap to the Exco team
- **Maintain a positive attitude**:

- Take ownership of driving your career development (skills and knowledge)
- Plan and priorities, demonstrating abilities to manage competing demands to achieve agreed deliverables
- Communicate effectively, maintain relationships
- Follow any lawful and reasonable instruction from your line manager
- Act as part of the Technical team by assisting other members of the team to achieve common goals
- Consistently live and be an example of the Company values
- Timely reporting of all instances of suspected or proven fraud via the appropriate reporting channel
- Adherence to the company policies and associated company policies and procedures

**JOB SPECIFICATIONS**
- Degree in Computer science, Business Administration, Engineering, Marketing, or related field.
- 5-10 years of experience in product management, preferably in an e-commerce environment and/or SaaS environment.
- +2 years of experience as a Head of Product and/or Senior Product Manager for high impact and scaled products.
- Experience developing and/or contributing to corporate strategy, leading and managing projects, and working with distributed teams.
- A self-starter leader who loves coaching and growing high-performing teams; ability to manage, guide and direct an experienced team for success.
- A proven track record in road-mapping, estimation, sizing and prioritisation for multiple products across the organisation.
- Experience negotiating, motivating, and collaborating with technical, design and operational teams in executing product and feature development.
- Experience negotiating and communicating with diverse internal and external stakeholders to create good outcomes for all parties.
- Excellent communication (written/verbal), strategic/analytical thinking, relationship building (internal and external stakeh

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