Team Leader: Investigations

**Job Advert Summary**: An exciting new **Team Leader (Salvage) **opportunity has just become available in our **Insure, Operations (Motor Claims Area).** *** **Role Objectives** The salvage Team Leader will manage the Salvage operations as set by the National Motor Salvage Manager by ensuring operational efficiencies, optimal resource allocation and...

**THE JOB AT A GLANCE** To proactively prevent and detect suspicious and fraudulent activities in the funeral space preferably before claims are submitted, but also on reported claims, identify fraud trends and continuously develop process improvements and report on these trends to management. **WHAT WILL YOU DO?** Investigations: - Assist the...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Recoveries.** **Role Objectives**: To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to service;...

**MAIN PURPOSE / OBJECTIVE OF THE POSITION** The technical team leader will oversee a team of software developers, providing guidance, direction, and technical expertise to ensure the successful completion of projects. They will be responsible for both leading the team and contributing to the development process. The role is a combination of development and...

**Are you ready to take the next step in your career?** The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. **What would make you a good fit for this role?** - Must be willing and able to work in a shifted...

**THE JOB AT A GLANCE** As a Quality Assurance Team Leader, reporting to the Quality Assurance Manager. You will lead a team of Quality Assurance Specialists to work closely with various business areas across the group in the implementation and embedding of quality principles and methodologies, in line with the QA Framework set on QA standards and...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Uninsured Recoveries.** **Role Objectives**: To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to...

As the Policy Services Team Leader you will be responsible for supervising and managing the Policy Services team by ensuring that all processes, procedures, and standards are met a maintained. The incumbent will also actively participate in the premium collection process and ensure that the engagement in customer service activities is executed effectively...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Liabilities (front office)** **Role Objectives**: To effectively manage the Liabilities specific area (Liabilities /Merit review/Input Handling/ S.O.P / Data...

**THE JOB AT A GLANCE** As the Senior Claims Assessor, you will be reporting to the Team Leader: Senior Claims Assessor. You will be responsible for adjudicating and processing claims in an effective and efficient manner within the prescribed guidelines set out by Rand Mutual Assurance. **WHAT WILL YOU DO?** **Adjudicate on claims**: - Adjudicate claims...

**Purpose of the Role** **Qualifications and Experience required** Unemployed South African citizens, who have completed the following qualifications are invited to apply: National Senior Certificate Relevant Tertiary Qualification **Knowledge, Skills, and Competencies required** Applied Learning Building Customer Loyalty Contributing to Team...

5years - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new opportunities -...

**Job Advert Summary**: An exciting new **Digital Claims Adjustor **opportunity has just become available in our **Insure, Operations (Motor Claims Area).** **Role Objectives** Comprehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage...

**Job Advert Summary**: An exciting new **Mobile Claims Adjustor **opportunity has just become available in our **Insure, Operations (Claims Area).** **Role Objectives** Comprehensive mobile investigations are conducted ensuring improved customer service, retention of customers and minimizing any claims leakage through in-depth analysis of the information...

**THE JOB AT A GLANCE** As a Temporary Collections Agent (4 months contract), you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action...

**Job Advert Summary**: An exciting new **Digital Claims Adjustor **opportunity has just become available in our **Insure, Operations (Motor Claims Area).** **Role Objectives** Comprehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage...

**Job Advert Summary**: Reporting to Senior Manager: Business Analysis, Team Lead: Production support is responsible for ensuring that information around system inadequacies, inefficiencies and incident management are communicated timeously to key stakeholders and the Business Support Lead. Provide end to end information throughout the life cycle of the...

Reporting to the Manager: CRM. The purpose of this role is to Process the monthly Credit Control, Section 52 Current Account & Cash Controls Reconciliations emanating from Queries. **KEY ACCOUNATBILITIES**: **Operational Process** - Credit Control premium investigation on the billing accounts and Current account - Request a refund validate the amount...