Service Manager Level 2 Global Grade 13

**Key Output** - Relationship building with external and internal customers - Proactively liaise with Principal to resolve problems and issues and build relationships going forward - Hold monthly meetings with key customers to discuss issues and problems and ensure a good relationship - Ensure all problems are dealt with as quickly as possible - Open...

The Credit and Assurance Manager will be responsible for overseeing the credit risk and credit management of the business. This role will be required to be a credit business partner to the operations by advising operations on business transactions. Governance the credit manager will be an active member on the credit committee of Barloworld Equipment and in...

**Key Outputs** To coordinate the implementation of organisational remuneration and benefit interventions for South Africa to ensure market competitiveness - Accountable for developing and rolling out the following: - a remuneration and benefit policy, aligned to the business strategy (which will cover all levels and functions of the organization) -...

**Key Outputs** To coordinate the implementation of organisational remuneration and benefit interventions for South Africa to ensure market competitiveness - Accountable for developing and rolling out the following: - a remuneration and benefit policy, aligned to the business strategy (which will cover all levels and functions of the organization) -...

**Key Outputs** **Core purpose of the role** The Test Lead is responsible for leading the Testing teams with focus on execution and processes. The role is ultimately responsible for ensuring quality IT solution delivery. It requires strategic thinking and planning and provides expertise throughout the entire solution delivery lifecycle with a strong sense...

**Key Outputs** **Core purpose of the role** The Test Lead is responsible for leading the Testing teams with focus on execution and processes. The role is ultimately responsible for ensuring quality IT solution delivery. It requires strategic thinking and planning and provides expertise throughout the entire solution delivery lifecycle with a strong sense...

**Key Outputs** - Drive the Services Growth Strategy for Mining - Regional PSM and PSSR support and training - CAT Support Escalations - BBS Aftermarket projects owner / Lead - Customer satisfaction through implementation of VOC - Product GTM Strategy Development and Deployment - Market research and industry trends understanding & delivery of customer...

**Key Outputs** - Daily reports on system status - Inbound Movement - Outbound movement - Block stock - Sales Order - Outbound orders picking time - Dashboard - PCB Meeting - Safety (meeting, audits registers safety rep - Non stock order creation - Non stock quotation - POD Management and POD scanning - CAT return shipment process (CAT system) - Annual stock...

**Key Output** - Champion SEM Brand and Products - Long term vision and Strategy for SEM brand and products - Industry Ambassador representing BWE and SEM, internally as well as externally. - Development and execution of the overall SEM product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & SEM EAME Team. -...

**Key Output** - Champion SEM Brand and Products - Long term vision and Strategy for SEM brand and products - Industry Ambassador representing BWE and SEM, internally as well as externally. - Development and execution of the overall SEM product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & SEM EAME Team. -...

**Key Output** - Develop and implement joint growth initiatives with Caterpillar and affected regions. - Drive machine Sales Execution discipline across Southern Africa - Execute BWE/Caterpillar machine sales Growth plan - Negotiate and allocate Sales Variance funds (non-CAP) from Caterpillar to support business growth. - Support of Sales Reps as a Product...

**Key Outputs** - Project initiation, execution, monitoring, controlling and closing projects on any and all Logistics projects - Daily tracking of BWL performance and internal regional movement of parts (Other transporters) - Managing KPI’s with transporters on B2B deliveries, Interplant deliveries, Primary routes, secondary routes and specials -...

**Key Outputs** - Project initiation, execution, monitoring, controlling and closing projects on any and all Logistics projects - Daily tracking of BWL performance and internal regional movement of parts (Other transporters) - Managing KPI's with transporters on B2B deliveries, Interplant deliveries, Primary routes, secondary routes and specials - Transport...

**Key Outputs** - All site administration duties for Mogalakwena site’ - Assist line manager with relevant queries. - Capturing of time sheets on a daily basis and submit job cards to the mine. - Verify archives and follow up on SAP/CRM/AMT/ARIBA end to end process. - Perform related administrative tasks and process steps including record keeping, filing...

**Key Outputs** - All site administration duties for Mogalakwena site' - Assist line manager with relevant queries. - Capturing of time sheets on a daily basis and submit job cards to the mine. - Verify archives and follow up on SAP/CRM/AMT/ARIBA end to end process. - Perform related administrative tasks and process steps including record keeping, filing and...

**Key Output** - Manage tools in the Tool store and Service department. - Manage all consumables (DtD consumables, PPE) for service. - Schedule calibrations, verifications, and compliance testing. - Create PRs for service Department (create PRs and Migo goods received) - Good receive all assets and physical equipment that will be use over a period. - Verify...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Output** - Communications to customer, supplier and Service Department. - Facilitate machine dispatch - Receival of machines in the workshop - Dispatching machines and take photos for evidence purpose - Ordering of new fire extinguisher and refill old ones - Testing machines after repairs - Park machines in yard **Qualification, Experience and...

**Key Output** - Communications to customer, supplier and Service Department. - Facilitate machine dispatch - Receival of machines in the workshop - Dispatching machines and take photos for evidence purpose - Ordering of new fire extinguisher and refill old ones - Testing machines after repairs - Park machines in yard **Qualification, Experience and...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...