Human Capital Service Delivery Manager

2 weeks ago

Sandton, South Africa Sasria Full time

Closing Date
- 2024/05/06
- Reference Number
- SAS240422-1
- Job Title
- Human Capital Service Delivery Manager
- Job Type
- Permanent
- Division
- People Management
- Department
- Human Capital Operations
- EE Occupational Levels
- Level 7: Middle and Senior Management
- Location - Town / City
- Sandton
- Location - Province
- Gauteng
- Location - Country
- South Africa
- Job Advert Summary
- The Human Capital Service Delivery Manager is responsible for implementing the human capital strategy, identifying, and managing human capital strategic and operational risks as well as ensuring an effective and efficient service delivery model.
- The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported.
- The responsibilities include providing inputs into policies, overseeing, and improving procedures & processes across the Human Capital and Facilities value chain. The Human Capital Service Delivery Manager constantly reviews and evaluates these procedures and processes for continuous improvements.
- Minimum Requirements

**Minimum Qualifications**:

- Completed Degree in Human Resource Management or related field.
- Advantageous: NQF Level 8 qualification in Human Resource Management or related field.

**Minimum Experience**:

- Minimum 3-5 years’ experience as an HR Manager/ Business Partner.
- 3-5 years in-depth payroll exposure
- Operating at the level of a professionally qualified, experienced specialists and mid-management.

**Preference will be given to people with disabilities.**Responsibilities**:
**1. Strategic impact**
- Translate the company and Human Capital strategy into an implementable plan.
- Provide input into Human Capital Strategy.
- Monitoring and evaluation of the implementation of the strategy and procedures.
- Identify human capital strategic risks.
- Conduct benchmarks and provide inputs into the development of Human Capital policies.
- Provide data driven insights for strategic decision making.

**2. Operations**
- Effectively manage payroll and benefits.
- Provide efficient service delivery to the business through business partnering.
- Develop and track annual HC calendar.
- Drive results through effective and efficient use of resources for excellent service delivery.
- Review and update policies and procedures timeously.
- Manage statutory reporting (e.g. StatsSA, DoL; EE).
- Provide monthly and quarterly reports for various committees.
- Manage risk by being compliant with South African labour related laws and recommendations.
- Oversee efficient operation of facilities and equipment, as well as the care of all buildings and ensure safety and housekeeping practices.
- Manage operational risks through procedures to avoid irregular expenditure and labour disputes.

**3. Financial**
- Create and monitor HC budgets.
- Monitoring of leave as per BCoE.
- Timely and accurate payment of salaries and benefits.
- Accurate Job evaluations and remuneration management.
- Timely and accurate payment of service providers.
- Report on the cost of Human Capital and current/future recruitment needs/drive.
- Manage financial risks to avoid fruitless and wasteful expenditure.

**4. People**
- Stay abreast of all labour legislation and evolving needs of the company and its employees.
- Ensure that the team receives and leverages appropriate training.
- Encourage teamwork and collaboration in the Division.
- Build a succession pipeline within the team and for the organization.

**5. Customer**
- Partner with business stakeholders to design and monitor internal service-level agreements (SLAs).
- Participate in technical initiatives to assist with improving HC and HC-aligned technology and business processes that will enhance the HC service delivery model.
- Develop and promote the use of feedback mechanisms for employees and business leaders to influence the continuous improvement of HC services and processes.
- Provide expert advice and coaching to stakeholders, including internal HC team when appropriate.

**6. Ad hoc**
- From time-to-time work collaboratively with others on other ad hoc projects.
- Carry out any other reasonable tasks.

  • Human Capital Service Delivery Manager

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Sandton, South Africa Adzuna ZA B C2 Full time

    JOB DESCRIPTION Translate the company and Human Capital strategy into an implementable plan.Provide input into Human Capital Strategy.Monitoring and evaluation of the implementation of the strategy and procedures.Effectively manage payroll and benefits.Provide efficient service delivery to the business through business partnering.Develop and track annual HC...

  • Human Capital Service Delivery Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Sandton, South Africa Kamo Placements Full time

    JOB DESCRIPTION Translate the company and Human Capital strategy into an implementable plan.Provide input into Human Capital Strategy.Monitoring and evaluation of the implementation of the strategy and procedures.Effectively manage payroll and benefits.Provide efficient service delivery to the business through business partnering.Develop and track annual HC...

  • Human Capital Service Delivery Manager

    Found in: Whatjobs ZA C2 - 1 week ago

    Sandton, South Africa Kamo Placements Full time

    JOB DESCRIPTION Translate the company and Human Capital strategy into an implementable plan. Provide input into Human Capital Strategy. Monitoring and evaluation of the implementation of the strategy and procedures. Effectively manage payroll and benefits. Provide efficient service delivery to the business through business partnering. Develop and track...

  • Human Capital Coordinator

    12 hours ago

    Sandton, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: To provide the end-to-end Human Capital strategic administrative and advisory support to the business and thus contribute towards the attainment of People Strategic Objectives and the organizational goals. **Minimum Requirements**: QUALIFICATIONS: (Formal qualifications ) - A National Diploma in Human Resource Management or related...

  • Human Capital Business Partner

    5 days ago

    Sandton, South Africa International Development Corporation (IDC) Full time

    **A permanent position exists at our Head office in Sandton for Human Capital Business Partner within the Human Capital Business Partners Department reporting to the Senior Human Capital Business Partner.** **The purpose of this role can be defined into the following distinct functions**: - To provide a client centric and service orientated Human Capital...

  • Human Capital Manager

    Found in: Whatjobs ZA C2 - 1 week ago

    Sandton, South Africa Edge Executives Full time

    - The first aspect (HC Generalist) will be responsible for the full HC function for allocated branches (which allocation may change from time to time, but will commence with Gauteng and outlying branches JHB, PTA, Mbombela, Polokwane, and Gabarone).- This involves supporting theses branches by providing specialist advice and support to line managers- As...

  • Human Capital Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Sandton, South Africa Edge Executives Full time

    - The first aspect (HC Generalist) will be responsible for the full HC function for allocated branches (which allocation may change from time to time, but will commence with Gauteng and outlying branches JHB, PTA, Mbombela, Polokwane, and Gabarone).- This involves supporting theses branches by providing specialist advice and support to line managers- As...

  • Senior Human Capital Business Partner

    5 days ago

    Sandton, South Africa Blue Label Telecoms Full time

    **About Company** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices,...

  • Human Capital Business Partner: Cec

    3 days ago

    Sandton, South Africa Blue Label Telecoms Full time

    **Job Purpose** Responsible for working within the business to shape and influence the People Agenda, partnering with line management to translate business priorities into Human Capital activities. The HC Generalist works proactively with business leaders and fellow HC team members to ensure Human Capital is delivered fairly and consistently to a...

  • Human Capital Practitioner

    6 days ago

    Sandton, South Africa Staff Solutions Full time

    **Gauteng**, Sandton** **Negotiable Cost To Company (Market related, Negotiable)** **Opportunity Available!! Our leading client in the FMCG Sector is looking to employ a Human Capital Practitioner to join their dynamic team in Johannesburg (Sandton).** *** - **Provide support to the Management team and relevant line managers** ***: ***: - **Advise Line...

  • Human Capital Practitioner

    5 days ago

    Sandton, South Africa Edge Personnel (Pty) Ltd Full time

    A successful national based company with a very strong brand in the FMCG industry is looking to appoint a Human Capital Practitioner for their Team in the Johannesburg branch. You will be responsible but not limited to: Provide support to the Management team and relevant line managers Advise Line Management on relevant legislation, company policies and the...

  • Human Resources Officer

    5 days ago

    Sandton, South Africa Nhlanhla Capital Full time

    Develop and implement HR strategies and initiatives aligned with the overall business strategy - Bridge management and employee relations by addressing demands, grievances or other issues - Manage the recruitment and selection process - Support current and future business needs through the development, engagement, motivation and preservation of human...

  • Human Resources Officer + Payroll

    Found in: Talent ZA 2A C2 - 6 days ago

    Sandton, South Africa Emporium Human Capital Full time

    Human Resources OfficerFourways, GautengSalary R 45 000 to R 50 000 per monthJob detailsEducation / QualificationsHR Diploma (Preferred)Human Resources administration: 5 years solid HR Officer / Administration experience.Human Resources officer / administrator: 5 year Preferred)Payroll experienced (500+ and more)Experience in the Human Resources field Full...

  • Human Capital Business Partner

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Sandton, South Africa TalentCru Full time

    The purpose of this role can be defined into the following distinct functions:To provide a client centric and service orientated Human Capital advisory service to business in the implementation of people strategies and initiativesSupport the operationalizing and execution of people strategies. To be a trusted, credible people coach and advisor to line...

  • Human Capital Business Partner

    Found in: Whatjobs ZA C2 - 1 week ago

    Sandton, South Africa TalentCru Full time

    The purpose of this role can be defined into the following distinct functions: To provide a client centric and service orientated Human Capital advisory service to business in the implementation of people strategies and initiatives Support the operationalizing and execution of people strategies.  To be a trusted, credible people coach and advisor to...

  • Specialist: Learning

    4 days ago

    Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Human Resources Manager

    Found in: Talent ZA C2 - 3 weeks ago

    Sandton, South Africa EMPIRE RECRUITMENT Full time

    A well established financial services firm would like to welcome to their team, a skilled Human Resources Manager.  The Human Resources Manager will be responsible for overseeing all aspects of our company's human resources practices and processes.Main Responsibilities:Develop and implement HR strategies and initiatives aligned with the overall business...

  • Human Resources Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Sandton, South Africa Empire Recruitment Full time

    A well established financial services firm would like to welcome to their team, a skilled Human Resources Manager.  The Human Resources Manager will be responsible for overseeing all aspects of our company's human resources practices and processes.Main Responsibilities:Develop and implement HR strategies and initiatives aligned with the overall business...

  • Human Resources Manager

    Found in: Whatjobs ZA C2 - 1 week ago

    Sandton, South Africa Empire Recruitment Full time

    A well established financial services firm would like to welcome to their team, a skilled Human Resources Manager.  The Human Resources Manager will be responsible for overseeing all aspects of our company's human resources practices and processes. Main Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business...

  • Senior Human Capital Business Partner

    Found in: Talent ZA C2 - 3 weeks ago

    Sandton, South Africa Bright City Talent Full time

    The SENIOR HUMAN CAPITAL BUSINESS PARTNER is responsible for both the strategic and operational implementation of the people and HR strategy for a growing and prestigious asset management firm.As the most senior HR specialist, the Business Partner is responsible for developing and offering direction, support and expertise on a wide range of people matters,...