Senior Human Capital Business Partner

2 weeks ago


Sandton, South Africa Blue Label Telecoms Full time

**About Company**

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.

**Job Purpose**

Responsible for working within the business to shape and influence the People Agenda, partnering with line management to translate business priorities into Human Capital activities. The HC Generalist works proactively with business leaders and fellow HC team members to ensure Human Capital is delivered fairly and consistently to a high-quality standard. Partner with the business to understand hiring needs and be responsible for tasks including sourcing, assessment, selection, and pre-boarding.

**Responsibilities**

**Human Capital Business Partnering**
- Act as the primary HC contact for the respective operations
- Coach and develop senior leaders on a number of HC business-wide initiatives, including cultural change programmes and engagement strategies
- Assess, evaluate and develop the right skills in the right places across the business, facilitating strategies to fill gaps where needed
- Evaluate and build business capability through facilitating talent management, succession and resource planning
- Adopt a highly strategic and proactive role (e.g. partnering with the business to outline organisational objectives) instead of an operational role
- Champion and implement the people strategy within the operation and ensure business strategies align, challenging as required to drive change
- Input into the business strategy and organisation design to ensure that structures, roles and responsibilities enable the delivery

**Employee Relations Case Management**
- Investigate, and propose solutions for, complex ER cases in liaison with line managers
- Coordinate the organization's response to legal cases brought by individuals
- Contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines
- Support managers at Disciplinary Enquiries
- Represent the operation at CCMA

**Governance and Risk**
- Input into business operations risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs
- Provide feedback to the relevant stakeholders within Group HC to initiate improvement projects that will increase profits or protect against risks in the function
- Establish and maintain the highest ethical standard in employment practices, including compliance with all statutory requirements
- Work closely with the Group Head of Human Capital, fellow HCBP and the HC leadership team to continuously monitor and identify opportunities for
improvement in the efficiency and quality of HC services
- Provide business feedback to appropriate HC governance forums
- Engage line management to advocate and demonstrate compliance with HC policy and champion interventions

**Recruitment & Pre-boarding**
- Manage the delivery of pre-boarding processes
- Ensure accurate and timely completion of all administration processes
- Provide support and guidance to line managers and new joiners throughout the process
- Propose improvements to procedures

**Optimizes Talent**
- Partner with the Talent Acquisition team to support attracting and selecting talent
- Partner with businesses to project manage and execute talent practices and other key initiatives
- Drives performance management and talent management to improve organizational effectiveness and employee capabilities. This includes talent reviews, performance improvement plans, discipline, attrition management and appropriate staffing
- Drives culture change, as agreed upon with the management team, which supports and fosters the growth of organizational capability and performance
- Contribute towards the assessment, evaluation and development of the right skills in the right place across the business unit, facilitating strategies to fill gaps where needed
- Drive transformation through providing support and guidance on talent acquisition and administrative components

**Self Management**
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching, gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential
- Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing
education, attending conferences, and reading specialist media

**Leadership**
- Through effective inspirational leadership, facilitate the creation of accountable, full-service teams who understand and strive to meet t



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