Head of Department: Data Analyst

4 weeks ago


Centurion, South Africa PPS Recruitment Full time

**Job Advert Summary**:
To provide leadership and oversight to the reporting team whose output is to provide for the reporting requirements of PPSHA clients and internal teams. This person will work closely with the COO, CEO, HOD and the operations team to ensure integrity of the operations processes and reporting to the clients. The person will also take reporting requests from clients and report results thereof to the client.

**Minimum Requirements**:

- Matric
- Tertiary Qualification (Clinical, Statistics, Actuarial)
- Data Science Qualification
- Minimum 7 years of experience within required field
- Excellent leadership Skills
- Report writing and problem-solving skills, ability to demonstrate knowledge of a broad range of reporting activities.
- Product knowledge an advantage
- Understanding of contractual SLA’s
- Ability to network.
- Organisational and planning skills, being able to prioritise workload.
- Drive for results
- Ability to use initiative, a self-starter.
- High attention to detail and high level of accuracy
- Analytical thinker
- Excellent interpersonal skills including the ability to communicate, negotiate and influence across the organisation and externally.
- Exposure within the Medical Scheme administration environment, ISO principles and other related legislature would be an added advantage.
- Computer literacy (MS Office, advanced MS Excel and MS Access is required)
- Experience in reporting, data extraction, data mining, data modelling and predictive modelling essential.

**Duties and Responsibilities**:

- Oversight of the reporting team and the related strategy
- Prepares reports by collecting, analysing, and summarizing information as per contracted deliverables and ad hoc requests.
- Provide requested reports with required data elements for team and other departments as needed.
- Collaborate with internal stakeholders by proactively communicating client activity to ensure effective management of issues and client satisfaction levels.
- Communicating accurate and timely information to the team.
- Essential for helping to plan, organise, coordinate and control production within the organisation
- Identify opportunities to improve the teams output and their growth
- Understanding business procedures in order to facilitate dispute resolution



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