Communications Manager

3 weeks ago

Johannesburg, South Africa TransUnion Full time

TransUnion's Job Applicant Privacy Notice
- What We'll Bring:
The Africa External Communications Manager is responsible for the corporate positioning of the business in South Africa and Rest of Africa (including Botswana, Kenya, Malawi, Namibia, Rwanda, Eswatini and Zambia), supports and leads crisis/incident work, and develops and implements insights and issues-based campaign activity aligned to the wider in-region business strategy. They work with the Senior Director of Communications in UK, Europe, Africa & Asia, to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing teams

The role includes working with the wider Marketing (Africa, International and Global) team to successfully support and deploy demand generation and brand awareness activity. This role has a close working relationship with the International Social Media team and will draw on the wider International writing and design capabilities.

The role works closely with social impact functions and ensures a fully integrated approach to DE&I activity.

The role includes working with Senior Executives and Directors to develop the TransUnion Africa corporate story, both sharing and learning from best practice and wider Enterprise corporate messaging.

The Africa External Communications Manager will need to be flexible in their duties (often assisting other disciplines and wider functions). Internal communications isn’t the focus of this role but where corporate reputation or project-specific work dictates, this will be required.

The role will manage external agencies and budgets. It does not have line management responsibility.
- What You'll Bring:

- Exceptional communication skills, including ability to write, pitch and present compelling content
- Strong track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels
- Strong stakeholder management and collaboration skills with the ability to influence
- Quick assimilation of complicated and technical information
- Well organised self-starter with the ability to multitask
- Strong media knowledge
- Degree educated & relevant professional training
- 7+ years of experience in similar role(s) (agency or in-house - preferably both)
- Impact You'll Make:

- Project management (formal or informal)
- Experience of operating in a digital-first environment (including maintaining CMS for online newsroom)
- Experience of other complementary disciplines (e.g. social media and other communication channels/marketing disciplines)
- Experience working in information services and/or financial services
- Develop and deliver an integrated Africa PR strategy, with alignment to wider international and global frameworks/ processes
- Work closely with Marketing to support wider research (product and service) PR work
- Support senior spokespeople and coach them on best practice interview technique and key messages
- Protect the company’s reputation as a key member of the crisis/incident communications team
- Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc ‘consultancy’ advice directly to senior team and wider functions as required
- TransUnion Job Title

Manager II, Marketing Communications

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