Automation Enablement Specialist

6 months ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Consultant**
- REQ 133469 Thembi Mtshali- Job Family- Information Technology- Career Stream- Information Technology- Leadership Pipeline- Manage Self: Technical**Responsibilities**:

- Facilitate the creation of the required physical and virtual environment for the automation solution within the clients business and facilitating the creating of the required access.
- Ensure understanding of the operational requirement of the automation solutions at design stage
- Remain updated regarding any changes to operational requirements during the development process
- Initiate and facilitate the granting of the required system access for the automation solutions during Quality Assurance and Production phases.
- Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
- Facilitate all processes to provide operational acceptance/decline of the developed automation solution and related artefacts.
- Ensure deep understanding of business needs and expectations regarding the operational implications and performance of the automation solutions.
- Facilitate the business acceptance processes during the warranty period.
- Ensure that operations support service level agreements are in place.
- Check and verify the accuracy and completeness of all artefacts on behalf of the business client.
- Ensure that the automated solution adhere to compliance, policies and procedures.
- Facilitate the integration of the automation solution into the business environment and support the required business shift processes.
- Facilitate the integration of automation performance reporting into the overall business MIS reporting processes;
- Identify possible complications and issues relating to the acceptance of the automation solutions.
- Facilitate processes to deal with unintended consequences and to optimise the acceptance of the automation solutions.

**Critical outputs**
- Manage and deliver components of business engagements that identify, design, and implement creative RPA solutions for the organization.
- Facilitate workshops to document business requirements and develop them into Use Cases.
- Identify Automation opportunities, Analyse business processes, Document As-Is process and propose To-Be automation workflow.
- Strong understanding of End-to-End process automation delivery (SDLC)
- Define RPA value proposition (cost vs benefit) and compile Impact Assessments.
- Re-Engineer processes to improve automation potential and recommend RPA approach/strategy.
- Develop Detail As Is Process Description PDD (Process Description Document) and translate it into a Detail To Be Automated Process Designs.
- Essential Qualifications - NQF Level- Diploma
- Preferred Qualification- NQF Level 6 ICT qualification or equivalent certificate
- Minimum Experience Level- 3 - 6 years
- A proven track record of supporting operations with ICT or automation solutions; At least three years’ experience of operating systems within a large financial services institution

**Types of exposures**
- Require and individual with excellent communication skills that can forge relationships with new and existing business units.
- Have strong technical understanding to be able to assess processes that lends itself to Automation.
- Have a deep understanding and appreciation of end-to-end Development process
- Technical / Professional Knowledge- Strong understanding of RPA Technologies for Attended and Unattended automation. (Blue Prism / UI Path etc.)
- Gen AI
- Hyper Automation
- Behavioural Competencies- Delegation and Empowerment
- Execution
- Operational Decision Making
- Aligning Performance for Success
- Continuous Improvement
- Communication
- Leveraging Feedback
- Disclaimer**_Please contact the Nedbank._**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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