Senior Specialist

7 months ago

Johannesburg, South Africa MTN Full time

**Technical Leadership and Delivery Management**:

- Lead and manage a team of automation specialists, providing technical guidance and mentorship.
- Define technical standards and best practices for automation projects.
- Ensure the team follows industry standards and maintains high-quality code and documentation.
- Allocate tasks, set goals, and monitor team performance.
- Oversee the design, development, testing, and deployment of automation solutions.
- Instigate and continually encourage a collaborative and innovative team environment.
- Work with stakeholders to gather and analyse requirements, translating them into technical specifications.
- Ensure seamless integration of automation solutions with existing systems and processes
- Develop and maintain detailed documentation for automation systems, including user manuals, system configurations, and maintenance procedures.
- Conduct knowledge Sharing through forum presentations and internal training.
- Participate in sprint meetings and be willing to adopt agile.
- Project management support for automation projects from inception to completion, ensuring that they are delivered on time, within scope and budget.
- Coordinate with cross-functional teams to ensure smooth integration of automation solutions.

**Automation Pipeline Management**:

- Collaborate with business stakeholders to create an inventory of MTNSA's business processes that have the potential for automation.
- High volume and repetitive tasks
- Rule-based processes
- Standardized and well-documented processes
- Processes prone to human error
- Processes with stable and mature inputs
- Conducting roadshows to raise awareness of RPA among MTNSA business units and secure their support.

**Benefits Realization Tracking**:

- Define a framework to monitor, track and report on the benefits brought about the automated process at MTNSA.
- Select Key Performance Indicators (KPIs) that will help measure the success of RPA initiatives, such as (Cost reduction, Time savings, Error reduction, Process efficiency, Employee satisfaction)
- Monitor daily trends to ensure the adoption of automation solutions across the business.

**Customer**:

- Partner with the business and ensure in-depth understanding of processes, existing workflows to analyse existing workflows, identify redundancies, and eliminate them to improve operational efficiency.
- Educate the business on Automation, champion, and drive Automation initiatives
- Arrange regular sessions with customers to inform, educate and facilitate feedback.
- Adopt a proactive approach to prevent problems from arising in the future.
- Build and maintain solid relationships with business unit stakeholders. Conduct training sessions and workshops to promote automation best practices and tools.

**Quality Management:
- Implement quality assurance processes to ensure the reliability and performance of automation solutions.
- Monitor and evaluate the effectiveness of automation initiatives and implement improvements as needed.
- Work consistently according to standard operating procedures
- Understand and communicate the consequences of not maintaining quality of automation solutions.
- Identify areas where the quality of automation may be improved.
- Analyse situations and take necessary action to ensure quality is maintained. Seek feedback from clients/ stakeholders and continuously seek ways of improving on quality.

**Tactical Planning and Operations:
- Ensure that **capacity planning **for special events or increasing traffic volumes happens with documentation.
- Devise, share, and execute annual automation plans.
- Engage with other operations to extract potential benefits and efficiencies achieved at a technical implementation and/or process layer.
- Provide a quick reaction task force to attend to major automation incidents with a view to improving on systems design and stability.
- Continuously review, improve, and integrate processes, to optimize outputs and overcome fragmentation. Monitor the performance of automation systems, conducting regular audits and adjustments to optimize productivity and reduce downtime.

**Strategic Input:
- Research and integrate new technologies and methodologies in automation to ensure the organization remains at the cutting edge of industry advancements.
- Oversee the execution of proof of concepts and proof of value initiatives to evaluate new technologies and determine their suitability for MTNSA.
- Stay updated on the latest trends and advancements in automation technologies and methodologies.
- Continuously assess risk and implement mechanisms and processes to overcome these risks.
- Drive the development of goals, tactical strategies, and plans needed to achieve the portfolio’s vision and build the capabilities to enable optimal delivery with input from relevant stakeholders. Provide input to the technology roadmap defined by Group Technology and help Corporate Systems within IS to define standards.

**Financial*

  • Senior Product Specialist

    19 hours ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    Our financial services client is seeking a skilled **Senior Product Specialist** to join their team in Johannesburg. **Main Purpose of Role**: To enable the business growth strategy by ensuring that the Payroll and related products remains relevant, competitive and of high quality. This position works closely with business units to gain in-depth...

  • Senior Pv Specialist

    7 days ago

    Johannesburg, South Africa F and G Sourcing Specialist Full time

    Our **Renewable Energy Client** is currently looking for a **Snr PV Specialist** (Subject Matter Expert) based in **Midrand** In this role, you will take lead in all Solar PV design, installations, commissioning and signing off as the accountable / Professional Engineer. You will work alongside project engineers, master electricians, project managers and...

  • Senior Property Underwriter

    2 weeks ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    Our Short-term Insurance client is seeking a **Senior Property Underwriter** to join their team in Johannesburg. **Salary**: R1mil - R1.2mil p/a **Requirements**: - Bachelor’s degree or relevant insurance related diploma: AIISA or FIISA or similar - Recommendation: Management or Leadership qualification - Must be able to demonstrate property...

  • Senior Account Executive

    2 weeks ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    F and G Sourcing Specialist is assisting a reputable Software Company that is seeking a skilled Senior Account Executive to join their company that is based in Sandton, Johannesburg. The Senior Account Executive is responsible for achieving sales and/or profitability objectives, typically from new clients or accounts. As a Senior Account Executive, you...

  • Senior Quality Assurance Specialist

    1 day ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Description for Senior Quality Assurance SpecialistAt Network Recruitment, we are seeking an experienced and skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a strong passion for quality assurance and testing, with excellent communication and teamwork skills.Key Responsibilities:

  • Senior Specialist

    7 months ago

    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Johannesburg- Salary- R1,2mil - R800k- Job Type- Permanent- Education- CA(SA)- Experience- 4-6 years post-articles experience, Management experience in a banking environment- Reference- SS13092021SW- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Job Title: Senior Specialist Location: Johannesburg **Salary**:...

  • Senior Financial Specialist

    1 day ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Senior Financial SpecialistWe are seeking a skilled and experienced Senior Financial Specialist to join our team at Network Recruitment.About the RoleThe successful candidate will be responsible for providing financial expertise to support business growth and development. This role is ideal for an individual with strong analytical and...

  • Senior Taxation Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Senior Taxation SpecialistAbout the Role:Network Recruitment is seeking a highly skilled Senior Taxation Specialist to join their team. This is an excellent opportunity for a professional with strong taxation experience to contribute to the success of a leading healthcare entity.Key Responsibilities:Tax planning and reportingDealing with SARS and...

  • Senior Debt Investment Specialist

    2 days ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    We are looking for a highly skilled Senior Debt Investment Specialist to join our dynamic and fast-growing team at Network Recruitment. This exciting opportunity will allow you to play a key role in advancing innovative financing solutions.The ideal candidate will have a BSc degree in Mathematics, Statistics, Finance, or Actuarial Science, and a minimum of 4...

  • Senior Technical Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Specd Full time

    About the RoleWe are seeking an experienced Senior Technical Specialist to join our Agile DevOps team at Specd. The ideal candidate will have a strong background in technical analysis, requirement translation, and collaboration with development teams.

  • Senior Specialist

    4 months ago

    Johannesburg, South Africa MTN Full time

    The Senior Specialist: Partner Account Management develops and manages key relationships between MTN and its outsourced partners in alignment with the Customer Support strategy, thereby contributing to the consistent delivery of excellent customer service. - The Senior Specialist: Partner Account Management team are guided by standards, insights and...

  • Senior Financial Reporting Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Salix Recruitment Full time

    Our client, a leading company in the FMCG industry, is seeking a talented and driven Senior Financial Reporting Specialist to join their team. As a Senior Financial Reporting Specialist, you will play a pivotal role in supporting the financial decision-making processes. About Salix RecruitmentWe are proud to partner with Salix Recruitment, a reputable...

  • Senior Shipping Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Empire Recruitment Full time

    Job Title: Senior Shipping SpecialistEmpire Recruitment is seeking a skilled Senior Shipping Specialist to oversee the coordination of export shipments. This role involves managing relationships with overseas agents, dealing with customer queries, and ensuring that company property and equipment are properly maintained and protected.The successful candidate...

  • Senior Payroll Specialist

    2 days ago

    Johannesburg, Gauteng, South Africa NCP Chlorchem Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Payroll Specialist to join our team at NCP Chlorchem. As a key member of our finance department, you will play a vital role in ensuring the accurate and timely processing of payroll for all employees.

  • Senior Data Warehousing Specialist

    5 days ago

    Johannesburg, South Africa Salix Recruitment Full time

    An insurance company is looking for a Senior Data Warehousing Specialist.

  • Senior SQL Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa PRR Recruitment Full time

    Role Overview: PRR Recruitment seeks a seasoned Senior SQL Specialist with 6-10 years of experience in SQL replication and database administration to join our client's dynamic team. The ideal candidate will have a solid understanding of disaster recovery strategies and be proficient in query optimization.

  • Senior Specialist: Internal Auditor

    2 weeks ago

    Johannesburg, South Africa Salix Recruitment Full time

    A health solutions organization with international clusters is on the market looking for an Senior Specialist: Internal Auditor CA(SA) or CIA!! The business is focused on making a sustainable impact in what they know best - healthcare. As an Senior Specialist: Internal Auditor you will oversee the financial compliance and mitigate potential risk. In this...

  • Senior Tax Specialist

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Job Description This concern the financial services industry is on the lookout for a number crunching tech savvy individual to join their finance department as a Senior tax Specialist. The suitable candidate will need to have a keen interest in working within the Supply Chain environment as well. This role is suitable for a tenacious professional that has...

  • Senior Product Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Pillango Placements Full time

    We are seeking a highly skilled Senior Product Operations Specialist to join our team at Pillango Placements. As a senior specialist, you will be responsible for leading issue resolution, managing and prioritizing incidents, and driving operational efficiency within product teams.The ideal candidate will have 3+ years of experience in Information Technology...

  • Senior Equipment Maintenance Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Senior Equipment Maintenance SpecialistWe are seeking an experienced Senior Equipment Maintenance Specialist to join our team at TalentCru in Mbombela, South Africa. As a key member of our engineering services team, you will play a vital role in ensuring the safe and efficient operation of our equipment.The ideal candidate will have 3-4 years of...