Assistant Food and Beverage Manager
7 months ago
**Job Number** 23207122
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
**CANDIDATE PROFILE**
Education and Experience
- Hospitality Management Diploma or related qualification
- 1 years related experience and;
- At least 2 years supervisory experience in the food and beverage, culinary industry.
**CORE WORK ACTIVITIES**
**Assisting in Food and Beverage Operations**
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guest's satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.
- Monitor guestVoice scores and maintain benchmarks set.
**Additional Responsibilities as Assigned**
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
**MANAGEMENT COMPETENCIES**
**Leadership**
- **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- **Communication**:
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- **Professional Demeanor**:
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
- **Building and Contributing to Teams** - Actively participates as a member of a team to move the team toward the completion of goals.
- **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- **Planning and Organizing**:
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
- **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- **Customer Relationships**:
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
- **Global Mindset**:
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
- **Organizational Capability**:
- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
- **Talent Management**:
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
- **Applied Learning**:
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- **Business Acumen** - Understands and utilizes business information to manage everyday operations.
- **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
- **Food Production and Presentation** - Knowledge of techniques and equipment for preparing and presen
-
Food and Beverage Duty Manager
2 months ago
Midrand, South Africa HotelJobs.co.za Full timeA conference and wedding venue with over 10 banqueting and wedding venues is looking to employ a Food and Bev Duty Manager with the following requirements: - Minimum of 3 years 5* Food and Beverage Hotel experience in a multi-outlet property. - Will need to be accustomed to setting up and breaking down of venues alsong with planning and sorting operating...
-
Food & Beverage Manager - Protea Hotel By Marriott
6 months ago
Midrand, South Africa Marriott International, Inc Full time**Job Number** 24060359 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...
-
Food and Beverage Manager
7 months ago
Midrand, South Africa HotelJobs.co.za Full timeA busy 5* Luxury Property in the Midrand area is urgently seeking the skills and services of a dedicated Food and Beverage Manager is responsible for overseeing and managing all aspects of food and beverage operations, including budget management, team leadership, customer service, menu design, and compliance with health and safety regulations in their...
-
Food and Beverage Manager
6 months ago
Midrand, South Africa Hospitality Jobs Africa Full timeManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting,...
-
Food and Beverage Service Expert
6 months ago
Midrand, South Africa Marriott International, Inc Full time**Job Number** 23146207 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...
-
Food & Beverage Service Expert (Waiter) - Protea
7 months ago
Midrand, South Africa Marriott International, Inc Full time**Job Number** 24098617 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type...
-
Food & Beverage Service Expert (Waiter) - Protea
1 month ago
Midrand, South Africa Marriott International, Inc Full time**Additional Information** **Job Number**24199119 **Job Category**Food and Beverage & Culinary **Location**Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of event...
-
Midrand, South Africa Marriott International, Inc Full timeAdditional Information Job Number24199119 Job CategoryFood and Beverage & Culinary LocationProtea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service...
-
Food & Beverage Service Expert (Cashier) - Protea
7 months ago
Midrand, South Africa Marriott International, Inc Full time**Job Number** 24098626 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all payment methods in accordance with Accounting procedures and policies....
-
Food & Beverage Service Expert - Protea Hotel By
2 months ago
Midrand, South Africa Marriott International, Inc Full time**Job Number** 24179175 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down goods,...
-
Sales Representative
2 months ago
Midrand, South Africa Jobted ZA C2 Full timeKP AREA 1 New Sales Development and Growth - Grow sales by identifying, analyzing, and capitalizing on opportunities for new customer acquisitions, as well as growth within existing customers through product and application recommendations. - Conduct market research to identify market share availability in the applicable territory. - Identify prospective...
-
Food Service Assistant
7 months ago
Midrand, South Africa HotelJobs.co.za Full timeAs a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...
-
Sales Representative
3 months ago
Midrand, South Africa Staff Solutions Recruitment Full timeKP AREA 1 New Sales Development and GrowthGrow sales by identifying, analyzing, and capitalizing on opportunities for new customer acquisitions, as well as growth within existing customers through product and application recommendations.Conduct market research to identify market share availability in the applicable territory.Identify prospective customers...
-
Fruit & Veg General Assistant - Midrand
6 months ago
Midrand, South Africa Food Lovers Market Full timeVorna Valley, Gauteng - Start date: ASAP - 8 hrs p/day - Work schedule: As Needed - TBC p/month **Requirements**: - Experience: General Assistant - English **Responsibilities**: - Work on the till when needed - Assist with the cash-up procedures - Sell products specific to campaigns - Take customers’ orders - Pack away stock - Clean the store - Clean...
-
Trainee Managers
6 months ago
Midrand, South Africa Food Lovers Market Full timeVorna Valley, Gauteng - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - We want talented professionals like you, to help us ensure our leadership for the- future of our ever growing company.- Since we are all...
-
Trainee Manager
6 months ago
Midrand, South Africa Food Lovers Market Full timeVorna Valley, Gauteng - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - We want talented professionals like you, to help us ensure our leadership for the future of our ever-growing company.Since we are all about...
-
Catering Manager
2 months ago
Midrand, South Africa Servest Careers Full time**Job Context**: Servest Catering, a division of the Servest Group has an exciting opportuniy for a Catering Manager - Mandarin Speaking to join the catering team. The individual must have experience in the catering/hospitality industry. The position is based at Midrand. **Minimum Requirements**: Matric / Grade 12 Diploma in Hospitality/ Food & Beverage...
-
Cook
6 months ago
Midrand, South Africa Food Lovers Market Full timeVorna Valley, Gauteng - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/shift - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit.What you'll do This is a list of tasks that you will be responsible for doing on your days at work. - Set up and stock stations with all...
-
Food Technology Lecturer
6 months ago
Midrand, South Africa Eduvos Full time**Job Advert Summary**: **Eduvos **is looking to employ a **Food Technology** **Lecturer at our Midrand campus on a permanent basis.*** **Type of appointment**: **Permanent appointment** **Purpose**: - To lecture Applied Sciences modules, in the faculty on a full-time basis. - To assist in the administration and departmental affairs and activities as...
-
Hotfoods Counterhand
7 months ago
Midrand, South Africa Food Lovers Market Full timeVorna Valley, Gauteng - Permanent 9 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit.What you'll do This is a list of tasks that you will be responsible for doing on your days at work. - Issue change & receipts - Process...
