Executive Head: Big Data, Loyalty and Cvm Technology

1 week ago

Midrand, South Africa Vodafone Full time

**.**:
When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

**Role purpose**:

- Lead the setup and implementation of the Vodacom Group Big Data, CVM Technology Centres of Excellence and expand the Group Loyalty platform capabilities to service the Vodacom markets in Africa through the cloud Big Data AI/ML multi-tenant shared capabilities, standardized CVM platform, and introduce capabilities to enable the Vodacom - markets as data-driven organisations. Technical delivery execution of the Vodacom Group Big Data artificial intelligence and machine learning, CVM, and Loyalty strategic initiatives to enable incremental value creation across the Vodacom markets. Steer and guide the markets on-premise Data & Analytics systems transformation to a cloud-based solution, aligned with the Tech2025 Group strategy. Strategically steers the Vodacom Group Data & intelligence technology strategy including the technical leadership on data governance and strategic data & intelligence evaluations of cloud options and on-premise alternatives.

**Your responsibilities will include**:
**Big Data, CVM and Loyalty Strategy & Roadmap**
- Define a 3-year technical strategy and roadmap to ensure alignment with key business outcomes. Ensure technical designs are tightly aligned with the Technology strategy and associated golden rules.

**Technology Delivery Centers of Excellence**
- Implementation and instantiation of the Vodacom Group Big Data and CVM centers of excellence covering People, Process, and Technology through leveraging and negotiating Group deals with Group SCM to drive competitive pricing and cost structure with centralised COE delivery units to ensure faster time to market, reusability, and standardisation.

**Cloud Big Data & analytics engineering**
- Shape the Vodacom

**Data & Intelligence technology strategy**
- Lead and shape the data & intelligence technology strategy alignment across the functional domains, namely, CVM, Loyalty, Commercial Operations (COPS), Network, Cybersecurity, Energy Management, etc.

**.**:
**Effective Cloud-Shared Operations**

**Data Governance Technical Leadership**
- Technical leadership in respect of the Vodafone Corporate Data Governance policy across all markets. Steer and guide the technology tooling for data quality implementation and execution across on-premise and cloud data & analytics environments.

**Strategic Data & Intelligence Evaluations**
- Provide strategic steer, guidance, and leadership in respect of data & intelligence cloud options (AWS, Azure, GCP, OCI) and on-premise alternatives to public cloud for Big data, BI & analytics workloads across the Vodacom Group markets.

**CVM & Loyalty technology delivery**
- Spearhead the technology standardization to ensure feature and capability consistency to unlock efficiencies, economies of scale, and synergies across the markets and Africa Group markets.

**Efficient & Effective Financial management**
- Group Big Data, CVM, and Loyalty budget planning, budget rollout execution, supplier management, contract compilation & monitoring.
- Definition, implementation, and execution of cost efficiency programs to ensure efficient and lean operation of the Big Data, CVM COEs.

**Effective Leadership & HR management**
- Build an engaged, purpose-driven motivated, high-performing Group Big Data, CVM COE software factory delivery teams to execute the Vodacom Group Big Data, CVM, and Loyalty strategy in support of the digital transformation across the markets.
- Build effective and constructive relationships with key business stakeholders and market leaders.

**Governance, Compliance & Reporting**
- Assure the Cloud Big Data, CVM, and Loyalty technical solutions in adherence to Vodacom policies and frameworks, namely, Cybersecurity, Data Privacy, Regulatory, Business Continuity, and Enterprise Risk Management.
- Executive status & progress reporting on Strategic Programmes tracked and monitored at Vodacom Group Steering Committees, Vodacom Product Boards, Group CIO Exco, Group CTO Technology Exco, etc.

**Must have technical/professional qualifications**:

- Degree in Information Systems, BSc Computer Sciences, BSc Electrical Engineering (or similar tertiary qualification)
- 8 - 10 years management experience, in a large-scale software technical delivery domain, preferably in the Big data and Business Intelligence domain.
- Good understanding of BSS (e.g. CRM) ecosystems and integration
- Solid understanding of cyber security, internal audit controls, practices, and processes to ensure maximum quality and reduction of operational and business risks.
- Experience in Big Data, Business Intelligence, CVM technical architecture, operation, and delivery.
- Detailed knowledge of Big Data, Business Intelligence, CVM, and Loyalty products and design methodologies.
- Detailed knowledge of cloud-based Big Data and Business Intelligence architectures and t

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