Call Reviewer
2 weeks ago
Highly Confidential Call Reviewer
Job Summary:
Key Responsibilities:
- Review and transcribe highly sensitive and confidential calls
- Record any relevant information accurately and in a timely manner
- Maintain the highest level of confidentiality and professionalism when handling sensitive information
- Adhere to company policies and protocols for handling confidential information
- Work with a variety of call formats and transcription software
- Meet strict deadlines for completing call reviews and transcriptions
- Communicate effectively with team members and management regarding call reviews
Qualifications:
- Proven experience as a Highly Confidential Call Reviewer or similar role
- Excellent listening and comprehension skills, with the ability to understand various accents and languages
- Strong attention to detail and accuracy
- Ability to maintain the highest level of confidentiality and professionalism when handling sensitive information
- Familiarity with a variety of call formats and transcription software
- Excellent communication skills, both written and verbal
- Ability to work independently and within a team environment
- High school diploma or equivalent required, additional certification in transcription or related field preferred.
- **Stability** in previous work employment
**Experience**:
- recruitment: 5 years (preferred)
**Language**:
- English (required)
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