Guest Relations Officer

Guest Services Guest Satisfaction Relationship Building Coordination with Departments Administration Promotion and Upselling Training and Development Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3 years of experience in a guest-facing role within the hospitality industry. Excellent...

Additional Information Job Number24190024 Job CategoryRooms & Guest Services Operations LocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

**Additional Information** **Job Number**24190024 **Job Category**Rooms & Guest Services Operations **Location**Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Front Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for...

Front Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent within Hilton Garden Inn Umhlanga Arch, you will serve on the Front...

A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Job Overview**Hollywoodbets is seeking a highly skilled Security Officer to join our team as a Guest Experience Specialist. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff.**Key Responsibilities**Conduct thorough searches of all guests entering the premisesMonitor CCTV cameras and...

**Job Number** 24080503 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**About Us**: First Group is a leading provider of high-quality accommodation and hospitality services. With a portfolio of luxurious hotels and resorts, we are committed to delivering exceptional guest experiences. We are looking for a passionate and dynamic Guest Experience Manager to join our team and help us maintain our high standards of customer...

As a Guest Experience manager for the group, you will be responsible for leading experience Innovation through developing and implementing new strategies and initiatives to enhance the overall guest experience. Your primary duties will include: - Ensuring Daily / weekly Entertainment programs are in place for all properties and always kept relevant. -...

Night Guest Service Agent A Night Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. This role predominantly entails night work however there will be a large extent of day shifts embodied as well, therefore the successful applicant is...

Additional Information Job Number24187633 Job CategoryRooms & Guest Services Operations LocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity,...

**FRONT OFFICE MANAGER - DURBAN - Rnegotiable DOE** Currently recruiting for a highly skilled and dynamic FRONT OFFICE MANAGER for a stunning 5* Hotel in Durban whose key leadership role will be instrumental in overseeing the smooth and efficient operation of the overall department(s), including Switchboard, Concierge, Front Desk, Night Audit, Guest...

Additional Information Job Number24194809 Job CategoryRooms & Guest Services Operations LocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at...

**Job Number** 24108702 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are...

Job Number 24178447 Job Category Rooms & Guest Services Operations Location Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

**Additional Information** **Job Number**24207125 **Job Category**Rooms & Guest Services Operations **Location**Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving...

**Additional Information** **Job Number**24187633 **Job Category**Rooms & Guest Services Operations **Location**Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying...

Front Desk Operations Team Leadership Guest Satisfaction Financial Management Reservation Management Compliance and Security Reporting and Analysis Collaboration and Communication Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in front office operations within the...

Iconic 5* Hotel in Durban North is looking for a Front Office Manager. - Guest Services: Ensuring exceptional guest service is provided by the front office team. This involves managing the front desk operations, handling guest inquiries, complaints, and requests, and ensuring all guests have a memorable and positive experience during their stay. - Team...