UX Consultant: Global Company: Digital
7 months ago
In this role you will be responsible for collaborating with international cross-functional teams to conceptualise and implement user-centric web experiences that meet business objectives and improve website performance.
This role will directly report to the Global Head of Digital Communications. Using your corporate experience along with your strong UX proficiencies, you will assess the current stacks in the global business, advise on what changes are required to optimise the sites and consult to the various businesses within the group.
**Responsibilities**:
- Conduct user research and analysis to identify areas for improvement on the websites
- Consult and collaborate with internal stakeholders, including product managers, developers, webmasters, marketing business partner and content owners to implement changes and improve website functionality
- Use data and feedback to optimise the user experience and conversions, including improving navigation, layout, and content
- Manage website projects from initial set up and concept to go live based on an existing component stack
- Create user flows and wireframes to articulate website and component concepts and interactions
- Develop prototypes and conduct user testing to validate component concepts and gather feedback
- Collaborate with visual designers and developers to ensure components designs are implemented effectively
- Create and maintain a consistent user-centric experience across the website, ensuring that all pages are user-friendly and intuitive
- Continuously monitor website metrics and user feedback from internal and external stakeholders to identify opportunities for improvement
- Participate in design reviews and provide constructive feedback to other team members
- Quality assurance of the website with regard to corporate design, spelling and broken links
- Stay up to date with the latest trends and best practices in UX design, web design, and technology.
**Requirements**:
- Bachelor’s Degree in a relevant field such as Digital Communication, Website Management, Marketing or Web Design - non negotiable
- At least 5 years of experience in website optimisation, ideally in a global corporate organisation
- Excellent knowledge in using CMS tools like AEM
- Experience using analytics and A/B testing tools such as Adobe Analytics
- Strong knowledge about accessibility standards
- Strong knowledge of design and prototyping tools such as Figma or Adobe Creative Suite
- Exposure to HTML, CSS, and JavaScript
- Excellent communication, collaboration, and problem-solving skills
- Ability to work independently and manage multiple projects simultaneously
- Excellent written and spoken English
- Empathy and a sense of humour.
City: Johannesburg
Country: South Africa
Level of Expertise: Senior
Remuneration: Negotiable
Reference Number: #Chris2324
**Christine Swartz**:
Consultant
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