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Senior Response Officer- Durban Central

4 months ago

Durban, South Africa Fidelity Services Group Full time

**Main purpose of the job**:
To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

**Minimum Qualifications and Experience**:

- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record

**DUTIES**:

- Holding of inspection parades on a daily basis
- Assess training requirements of shift on a monthly basis.
- Always maintain a high level of discipline on the shift
- Attend to all disciplinary actions as needed.
- Planning of the shift leave/on a leave chart for each
- Administer time sheets and overtime of personnel on a monthly basis.
- Administer performance bonuses of personnel on a monthly basis.
- Merit assessment of all personnel on a cycle basis
- Recommending of leave (Annual/sick/compassionate/study as requested
- General well-being of all personnel at all times.
- Take full control and management over all the Hubs.
- Always ensure the efficient planning and performance of these Hubs
- Always ensure that these Hubs are fully manned and operated.
- Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
- Planning of services, routine maintenance, etc. on an on-going basis
- Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
- Immediate completion and handing in of all MVA forms.
- Always ensure that the vehicles are clean at every shift.
- Keep control over and recording of all firearms on a daily basis.
- Always ensure that the firearm register is kept up to date.

**COMPETENCIES**

**(TECHNICAL & BEHAVIOURAL)**

***Energy
- Stress tolerance.
- Safety awareness
- Initiating action
- Communication skills
- Conflict management
- Continuous learning
- Customer focus
- Time management