Chief Operations Officer

6 months ago

Durban, South Africa Affirmative Portfolios Full time

**Finance ~ Banking**
**Durban**
***:
**Chief Operations Officer**

**Durban**

**R2 307 332 per Annum (CTC)**

Our client in the Financial Services/Banking sector is seeking to appoint a Chief Operations Officer in Durban.

The Chief Operations Officer reporting to the CEO will support and manage the operations function of the company which incorporate the creation and sustainability of excellent operational support business. The successful incumbent will ensure the design, resource allocation and optimal operating of systems to deliver customer service through seamless client on-boarding and service fulfilment.

**Minimum requirements (must be met in order to be considered for this position)**:

- A post graduate degree in commerce or finance or related qualification
- A Master’s degree in business, commerce, economics or strategy will be advantageous.
- 10 years of financial services experience.
- Must possess 3 to 5 years of Retail Banking Operations experience with at least 5 years in a senior management role.
- Have strong experience and understanding of Retail Banking operations.
- In-depth understanding of information technology as it applies to business operations.
- Have knowledge and experience of the project management discipline, product research and development and monitoring and evaluation.
- Have experience of stakeholder management and building buy-in strategy and business cases and be able to operate at C-Suite Level within the Bank.
- Have knowledge and experience of developing and implementing new products.
- Possess the experience of appointing and directing consultants/external resources as and when required.
- Possess strong knowledge of the retail banking business and branch distribution, and its full range of retail banking products.
- Proven success in leading and driving the process improvement agendas with solid results.
- A strong team leader and team player, with excellent communication skills.
- Have strong analytical skills within a solution-orientated focus.
- Have a collaborative and delivery focused leadership style.
- Have a network within the South African banking sector.
- The ability to communicate effectively at all levels, ensuring understanding, trust, buy-in and from the various parties.
- Have financial acumen

**Responsibilities**:

- Drive the organization towards a positive JAWS ratio and driving CTIR to acceptable levels by working together with BU cluster heads including redefining high impact processes as per the approved Operating Model
- Maintain and build Company participation in Bankserv, National Payment System, Payment Association of South Africa, Visa, MasterCard, Cash Management and sponsoring partner banks.
- Assume responsibility for service channels delivery: PORs (points of representation) such as branches and in-store kiosks, ATMs, SSD, card issuing, electronic banking, digital ecosystems, call centre to support the Business cluster i.e. Retail Business Banking, Insurance.
- Cash cycle management including CIT processes and controls.
- Back office operations and process streamlining by supporting product houses i.e. Home Loans, Card, Insurance, Cash Centres, Vehicle Asset Finance.
- Service design and work flow specifications, end to end on-boarding of clients mainly in channels to drive efficiencies and exceptional client-centred service.
- Drive automation of enterprise digital wide environment and data digitization including securities and custody management.
- Location of the banking facilities/channels based on catchment areas and modernisation of the delivery channels.
- Design of work ergonomics and fit for purpose jobs and robust remote and online work environment aligned to the COVID 19.
- Operations control to mitigate operational losses, inefficiencies and wastage including revenue leakage, safety and health working standards.
- Business processing quality control and reliability for service availability for clients according the agreed standards i.e. uptime of channels.
- Performance management of systems and process re-engineering, and execution internal and external SLA with third-parties.
- Annual pricing of business activities based on recovering cost to serve/capital allocated and eradication of revenue leakages.
- Accurate regulatory reporting and compliance support in the channels

  • Chief Financial Operations Officer

    1 month ago

    Durban, KwaZulu-Natal, South Africa Network Recruitment Full time

    Financial ManagerA leading FMCG company is seeking a talented Chief Financial Operations Officer to drive their financial strategy forward.This opportunity offers a chance to be part of an innovative culture and receive a competitive package, with opportunities for professional growth.Duties include:Managing volume and revenue performanceDeveloping and...

  • Chief Retail Operations Officer

    1 month ago

    Durban, KwaZulu-Natal, South Africa Pepkor Speciality Full time

    We are a forward-thinking retail company, Pepkor Speciality, dedicated to providing our customers with a store experience that truly caters to their needs. As a Chief Retail Operations Officer, you will play a pivotal role in driving the success of our stores.Key Responsibilities:Develop and implement strategies to offer stylish footwear at affordable...

  • Chief Financial Operations Officer

    6 days ago

    Durban, KwaZulu-Natal, South Africa Performability Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Chief Financial Operations Officer to join our team at Performability Recruitment.About the RoleThe ideal candidate will have a proven track record of managing financial operations, ensuring accurate financial reporting, and driving process improvement.Accounting Operations: Oversee billing, accounts receivable,...

  • Chief Security Officer

    1 week ago

    Durban, KwaZulu-Natal, South Africa ACB Consulting Full time

    Job Title:Chief Security OfficerAbout the Role:We are seeking an experienced Chief Security Officer to join our team at ACB Consulting. As a key member of our security management team, you will be responsible for leading investigations into matters committed against the Company or its employees.Key Responsibilities:Conduct thorough and impartial...

  • Interim Chief Financial Officer

    6 months ago

    Durban, South Africa Remoteca Limited Full time

    **Position**:Interim Chief Financial Officer (CFO) **Role**: Hybrid/Remote - 6 Months with option to extend **Opportunity**: We are seeking an Interim Chief Financial Officer on behalf of our private equity client. The United Kingdom based company operates within the facilities management and energy solutions industry, with a strong presence in both the...

  • Chief Technology Officer

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Datacentrix Ltd Full time

    Job Title: Chief Technology Officer - IT InfrastructureAbout the RoleDatacentrix Ltd is seeking an experienced and skilled Chief Technology Officer - IT Infrastructure to lead our IT team. This is a key role in ensuring the smooth operation of our systems, applications, and infrastructure.Key ResponsibilitiesThe successful candidate will be responsible for:-...

  • Chief Financial Officer Role

    4 days ago

    Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

    Meondoholdings is seeking an exceptional Chief Financial Officer (CFO) to lead our finance team. This pivotal role drives financial strategy, fosters collaboration, and promotes organisational effectiveness.The CFO will be responsible for:Financial Leadership: Overseeing all financial operations, including budgeting, forecasting, and financial...

  • Chief Accounting Officer

    1 week ago

    Durban, KwaZulu-Natal, South Africa BLACK TIE RECRUIT Full time

    Job Title: Chief Accounting OfficerA vacancy exists for an enthusiastic accounting professional at the Company Head Office, based in a prestigious location. The key responsibility areas for this position are:- Payment reconciliation and management of unidentified debtors and creditors.- Preparation of daily cash flow reports and analysis of bank statements.-...

  • Chief Financial Strategy Officer

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Ntice Sourcing Solutions Full time

    Job Title: Chief Financial Strategy OfficerSalary: R1,200,000 - R1,500,000 per annumJob Description:We are seeking a highly skilled and experienced Chief Financial Strategy Officer to join our team at Ntice Sourcing Solutions. As a key member of our finance department, you will be responsible for developing and implementing robust financial strategies that...

  • Chief Compliance Officer

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Network Recruitment Full time

    Job Title:Chief Compliance OfficerAbout the Role:The successful candidate will work for a company that is passionate about delivering high-quality customer service while developing their staff and investing in their growth.You will be pivotal in ensuring operational integrity by implementing compliance strategies, overseeing group compliance, and maintaining...

  • Chief Financial Officer Assistant

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    About Armstrong Appointments">Armstrong Appointments is a leading recruitment agency dedicated to providing exceptional services to our clients and candidates. We are committed to delivering high-quality solutions that meet the unique needs of each organization.">Job Summary:">We are seeking an experienced Chief Financial Officer (CFO) Assistant to join our...

  • Chief Financial Officer for Steel Manufacturing Company

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa RS Recruitment Services Full time

    Company OverviewRS Recruitment Services is assisting a steel manufacturing company in Durban to recruit a Chief Financial Officer.

  • Chief Procurement Officer

    6 months ago

    Durban, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Chief Administrative Officer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    Job Title: Chief Administrative Officer - AccountingWe are seeking a highly skilled and experienced Chief Administrative Officer - Accounting to join our team at eThekwini Municipality.About the Role:The successful candidate will be responsible for preparing and distributing templates for Annual and Interim Financial Statements working paper files.Collecting...

  • Chief Omnichannel Strategy Officer

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Ad Talent Africa Full time

    **About Us**A leading provider of omnichannel solutions, we combine expertise in digital and print to create seamless customer experiences. Our team specializes in driving innovation through Print Operations, Digital Services, Creative Strategy, and eCommerce, helping brands stay ahead in a rapidly evolving marketplace.**Our Vision**We are seeking a...

  • Chief Information Officer

    4 weeks ago

    Durban, South Africa Durban University of Technology Full time

    The Chief Information Officer (CIO) is charged with ensuring that the University to utilize digital information and advanced technologies, such as the cloud, artificial intelligence (AI), machine learning, automation, IoT, mobile and social media, to create value for users so as to realize the objectives of ENVISION2030. The CIO is responsible for the...

  • Chief Financial Officer Position

    3 days ago

    Durban, KwaZulu-Natal, South Africa Network Recruitment Full time

    We are looking for a Chief Financial Officer (CFO) to join our client's team and lead their financial strategy. As a key member of the management team, you will be responsible for developing and implementing financial plans, managing finances, and providing strategic guidance.The ideal candidate will have a deep understanding of financial management,...

  • Chief Technology Officer

    1 month ago

    Durban, KwaZulu-Natal, South Africa BGA Recruitment Full time

    About the RoleWe are seeking a skilled Chief Technology Officer to join our team at BGA Recruitment. This is an exciting opportunity for an experienced professional to lead our technology development and strategy.As a key member of our management team, you will be responsible for establishing our IT technical vision and leading all aspects of our technology...

  • Chief Digital Information Officer

    6 months ago

    Durban, South Africa Durban University of Technology Full time

    The Chief Digital Information Officer (CDIO) holds the responsibility of overseeing the University's utilization of digital information and advanced technologies, including the cloud, artificial intelligence (AI), machine learning, automation, IoT, mobile, and social media. The primary goal of the CDIO is to leverage these tools to create value for users and...

  • Chief Financial Operations Manager

    2 days ago

    Durban, KwaZulu-Natal, South Africa Performability Recruitment Full time

    About the RoleAt Performability Recruitment, we are seeking a highly skilled Chief Financial Operations Manager to join our team. This is an exciting opportunity for a seasoned finance professional to lead and manage all finance and accounting operations, ensuring accurate financial reporting and analysis to support strategic decision-making.This role...