Service Desk Analysts

Service Desk Analyst The purpose of this position is first line contact with clients. Receiving, assessing, and assigning calls to the correct resolver groups. Responsibilities: Provide first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques Use...

**Listing reference**: track_001049 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Helpdesk and Technical Support**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of an IT Service Desk Supervisor based in the Technology...

**Position summary**: **Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**EE position**:No**About our company**: **Introduction**: **Job description**: - Adherence to SLA for internal/external customers - Ensure compliance of calls logged against the call logging process - Reporting and escalation...

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

2years - Greet guests and provide them with superb customer service. - Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. - Answer all client questions and incoming calls. - Redirect phone calls to the appropriate department and take down messages. - Accept all letters and packages, and...

**Listing reference**: track_001076 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:IT-Management**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **KEY DUTIES AND RESPONSIBILITES**: *** **Contribute to and influence**: - o IT...

**Â The Real-Time Analyst** **Summary of Dutie**_s: _**As a Real Time Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance schedule adherence of Agents in real-time, ensuring optimum service levels are achieved to deliver consistent performance. **KEY RESPONSIBILITIES**: - 110% floor...

**Position Title: Real Time Analyst** **Position Summary**: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key...

Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Onsite)on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SWL SharePoint SQL Server...

Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Onsite)on a contract basis. They offer stability, growth, attractive rates and a great working environment.ResponsibilitiesOracle, SQL ServerWeb MethodsWeb ServicesAutomation I Scheduling tools / frameworksSOASWLSharePointSQL Server Integration...

Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Onsite)on a contract basis. They offer stability, growth, attractive rates and a great working environment.ResponsibilitiesOracle, SQL ServerWeb MethodsWeb ServicesAutomation I Scheduling tools / frameworksSOASWLSharePointSQL Server Integration...

Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Onsite)on a contract basis. They offer stability, growth, attractive rates and a great working environment.ResponsibilitiesOracle, SQL ServerWeb MethodsWeb ServicesAutomation I Scheduling tools / frameworksSOASWLSharePointSQL Server Integration...

**IT Helpdesk Support Technician** **Randburg and surrounding** IT Company based in Randburg. We are a committed group that takes pride in looking after our clients and employees and always delivering exceptional customer service. **About the Role**: We have a great opportunity for someone with Prior experience in first level technical support. In this...

**Student Support Service Consultant (JB4134)** **Randburg** **Market Related** Permanent Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but not limited to expediently assisting students with their administrative - related enquiries through...

A broad-based multinational media and entertainment group headquartered in South Africa, Dubai, and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households seeks the services of a TECHNICAL SUPPORT ANYLYST.JOB DESCRIPTION:  Job Title:         ...

Job Description Hello, Senior Data Analyst We are creating the best lending and credit risk capability in the world, establishing the gold-standard through thought leadership and execution. We achieve this in one of the most diverse lending markets in the world - South Africa and broader African region - adapting and thriving while doing so. Role...

**Job Title**:Debt Collections Operations Analyst **Location**:Gauteng/Bedfordview **Work Arrangement**:In Office **Remuneration & Benefits**:Negotiable salary, medical aid contribution **_About Our Client: _** Our client is a leading software solutions company based in Johannesburg, specializing in digital verification and payment solutions. They have...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

**Job Specification - IT manager** **Purpose of the job** To manage the installation, maintenance and updating of enterprise server computer systems in order to meet operational requirements. To manage a team of 3 IT staff. **Duties** **Systems Support**: - Define system specifications and functionality - Monitor system performance (as per SLA) and...