IT Service Technician

2 weeks ago


Randburg, South Africa Leapfrog Computers Full time

**IT Helpdesk Support Technician**

**Randburg and surrounding**

IT Company based in Randburg. We are a committed group that takes pride in looking after our clients and employees and always delivering exceptional customer service.

**About the Role**:
We have a great opportunity for someone with Prior experience in first level technical support.

In this role you will experience a real blend of on the spot problem solving, and customer support, it’ll be a daily test for your analytical mind, with plenty of opportunities to engage with and assist a fantastic range of people.

As part of our Desktop Services team, you’ll be on hand to provide swift and effective IT desktop support and advice day to day - wherever the question or issue might come from. You’ll be able to diagnose and resolve problems across hardware, software, network, systems and other computing related tech, and be quick to spot and analyze performance issues that arise.

**You will do**:
Hands-on experience with Windows 7, Windows 10, Windows Server 2008, Windows Server 2012,2019 and 2021.

Active Directory, Exchange online.

User account creation for Active Directory, Exchange Mailboxes, Distribution lists.

Internet browsers (Explorer, Chrome, Edge).

Expert knowledge of Corporate VPN technologies. Beneficial.

Support for laptops, desktops, projectors and office automation.

Troubleshoot, diagnose, and resolve technical hardware and/or software issues.

Respond to Service Desk tickets within our SLA timeframes, ensuring all tickets are followed up or escalated until completed.

You are a proactive task master, working on multiple support items and technology projects whilst achieving all deadlines.

**You will have**:
Matric and Diploma or Degree in Information Technology or related field A+, N+ or related.

Clear criminal record;
South African citizen;
NON Smoker Critical.

Networking experience (Advantageous)

Firewall exposure (Advantageous)

Working experience with Microsoft Azure (Advantageous)

Onsite and remote support to Clients, there will be a requirement to travel within Gauteng and nationwide for on-site visits, if the client requests onsite visits or problem cannot be resolved remotely

Essential - need own reliable transport and drivers license. (Depending on role)

Willing to work overtime, standby, and weekend/s (On authorised events only)

Communication in English and Afrikaans comes naturally both written and verbal.

Enjoy communicating with people and solving problems over the phone and in person.

Appearance - well presented and professional.

Have overall good health.

Willingness to learn a new system/s

Ability to troubleshoot and break down a problem into more manageable parts.

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking.

Application Question(s):

- Do you have reliable transport for this role?

Ability to Commute:

- Randburg, Gauteng (required)

Ability to Relocate:

- Randburg, Gauteng: Relocate before starting work (required)

Application Deadline: 2024/03/01
Expected Start Date: 2024/03/01



  • Randburg, South Africa PRR Recruitment Services Full time

    IT Technician - Service clients in the Westrand - 3+ Years experience - Networks - Servers - IT Support - Fluent in Afrikaans and English MUST HAVE OWN CAR AND LICENSE

  • Customer Service Coordinator

    Found in: Whatjobs ZA C2 - 1 week ago


    Randburg, South Africa TalentCru Full time

    The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

  • Customer Service Coordinator

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Randburg, South Africa TalentCru Full time

    The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

  • Senior Service Controller

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Randburg, South Africa Saic SA Full time

    As a service controller, you will be representing our business as the first point of contact for incoming customer service calls. You will also be responsible for coordinating and managing the entire service call process from logging the call, managing the technician who visits the site, and ordering the necessary parts and spares. We are looking for an...


  • Randburg, South Africa The Recruitment Guy Full time

    NEW EMPLOYMENT AVAILABLETitle: Workshop & Field Services TechniciansArea: Gauteng (Johannesburg, Randburg, Pretoria)Industry: Material Handling / Working at heights / MWEPsRef No.: TRG 1872Salary: Market related available/negotiableStart Date: Negotiable Our client, a national market leader in the material handling industry seeks to permanently employ...

  • Senior Service Controller

    Found in: Whatjobs ZA C2 - 1 week ago


    Randburg, South Africa Saic SA Full time

    As a service controller, you will be representing our business as the first point of contact for incoming customer service calls. You will also be responsible for coordinating and managing the entire service call process from logging the call, managing the technician who visits the site, and ordering the necessary parts and spares. We are looking for an...

  • Millwright Technician

    Found in: Talent ZA 2A C2 - 2 days ago


    Randburg, South Africa PikUniq Full time

    Attention: Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews. Each application received will be carefully evaluated and screened. Further information on how to get started will be provided. We are looking forward to receiving your application.Position:...

  • Wind Turbine Service Technician Facilitator

    Found in: Talent ZA C2 - 3 weeks ago


    Randburg, South Africa CTU Career Chatz Full time

          Duties:Facilitation:Planning and managing of weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additional workshops and field tripsMarking of practical, formative, and summative assessmentsGeneral...

  • Millwright Technician

    Found in: Whatjobs ZA C2 - 2 days ago


    Randburg, South Africa PikUniq Full time

    Attention: Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews. Each application received will be carefully evaluated and screened. Further information on how to get started will be provided. We are looking forward to receiving your...

  • Support Technician

    Found in: beBee jobs ZA - 2 weeks ago


    Randburg, Gauteng, South Africa Altron Bytes Systems Integration Full time

    Altron Bytes Systems Integration's job vacancy, Career and RecruitmentJob title : Support Technician (L2) – Altron Systems Integration Randburg jobs in GautengJob Location : Gauteng, RandburgDeadline : 18-May-24Quick Recommended LinksJobs by LocationJob by industries Job Function:Ensure that contracted customer Service Level Agreements are met (resolved)To...

  • Wireless Maintenance Technician

    Found in: Talent ZA C2 - 1 week ago


    Randburg, South Africa Pillango Placements Full time

    Discover a career that goes beyond mere employment; become an agent of change in transforming lives through technology.Our client's vision is to enable affordable internet access in the townships, dominate this segment and control the township connectivity ecosystem.We are seeking technicians who are looking to gain experience in the telecommunications...

  • Service Advisor

    Found in: Talent ZA C2 - 5 days ago


    Randburg, South Africa Sydsen Group (Pty) Ltd Full time

    Dealership Service Advisor - Johannesburg NorthA fast growing motor vehicle brand is currently looking for a Service Advisor to join their growing team. Requirements:Reside in the Jhb North OR West Rand of Gauteng Automotive knowledge and experience in the same roleDrivers licenseDuties:Customer Interaction: Greeting customers, scheduling service...

  • Krones Za: Lcs

    3 days ago


    Randburg, South Africa Krones Southern Africa (Pty) Ltd Full time

    Division - Sales - Company - Krones Southern Africa (Pty) Ltd - Location - Randburg, South Afrika - Join as - Professionals - Worktime - Full-time Forming part of the Krones Southern Africa LCS Order Management team, driving customer satisfaction by effectively offering support and proactive promotion of technical solutions on (spares parts, upgrades and...


  • Randburg, South Africa Trofomo Full time

    Responsibilities - Repairs, services, and maintenance to all related equipment - Assist Field Technicians with timeous rollout of machine changes, conversions, upgrades, site preparation and rollout as required - Check venue overall furnishing condition as well as safety and compliance around them - Ensure timeous preparation work of chairs, bases,...

  • Data Centre Technician

    Found in: Talent ZA C2 - 3 weeks ago


    Randburg, South Africa Telebest Full time

     Our client has an opportunity available for a Data Centre Technician based in Randburg.Requirements:Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management.Matric certificate.Valid South African driver’s license.3 years relevant experience in Hospitality, Customer Facing Service...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001173 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Engineering, Technical, Production and Manufacturing**Location**:Randburg**Contract**:Internship**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker Connect is offering the opportunity of a lifetime to 15 of...


  • Randburg, South Africa O'Keeffe & Swartz Full time

    The purpose of the job is to manage, monitor and maintain the business’ IT desktop environment by providing desktop support to all end-users (local and remote) of the Group (O’Keeffe and Swartz as well as O’Keeffe and Swartz BPO). This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal...


  • Randburg, South Africa H & S Labour Brokers Full time

    **RANDBURG** **Engineering** **Full Time** **R14 000 - 20 000 CTC** Our client who is one of the forerunners in specializing in online leak sealing solutions and composite repairs is seeking to employ a dynamic Leak Sealing Technician Level 2. They are looking for a strong leader, passionate about leak sealing and problem solving, to join their team in...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001055 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Quality Assurance**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: **Job description**: - Perform regular and planned assessment in your area of responsibility - Identifying shortfalls and providing...

  • SAMSUNG Field Technical Consultant's

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Randburg, South Africa iSON Xperiences Full time

          - On-site training with technicians.      - Service Bulletin guidance face to face.      - Technical skill up with ride along by FTC's with technicians.      - Guidance and resolution on usage of M-GSPN (mobile GSPN).      - Reporting on Technical skill level of technician and...