Sales and Product Facilitator

7 months ago


Durban, South Africa Talksure Full time

**MAIN PURPOSE OF THE ROLE**

To ensure learners are adequately prepared to meet the demands of their new roles by providing them with the necessary skills and knowledge to achieve their defined targets.

**DUTIES AND RESPONSIBILITIES**
- Create a positive hands on learning experience for learners and grab and keep the attention of learners by making use of various training techniques
- Provide effective Sales Training based on sound business best practices that has yielded proven results
- Identify common errors made on the sales floors and ensure that this is sufficiently addressed so that historic issues are not repeated
- Train employees on aspects such as soft skills, effective communication, time efficiency, work ethic and product related information. This includes providing them with perspective, drive and motivation
- Training techniques must be evaluated for constantly to ensure that it is relevant and speaks to the needs of the learners
- Constant communication with relevant departments to ensure training is delivered at the desired level
- Communicate with relevant departments in terms of learner terminations
- At the end of training consolidated results and other relevant information must be consolidated and forward to training admin and compliance (FAIS campaigns)
- Record keeping & reporting - All results must be recorded, learners lunch and stipends must arranged in advance
- Must be well prepared prior to starting any training session i.e., defined lesson plan
- Learning objectives are clearly defined and communicated to the class

**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Grade 12
- Facilitator Qualification - Advantageous
- Minimum 2 years Training/Facilitating experience
- Knowledge of the Short-Term Insurance Industry, CPA, FAIS, FSB
- Must have worked in a Sales Environment

**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Strong administration skills
- Ability to communicate on all levels
- Proactive, punctual, and reliable
- Well-presented and well spoken
- Works effectively within a variety of situations
- Excellent planning and organisational skills
- Understands the importance of confidentiality
- People orientated
- Energetic
- Think out of the box
- Professional, objectivity and a good attitude
- Ability to relate to others
- Good sense of judgement
- Great Attention to detail
- Self-motivated

Remuneration: A market related package including benefits



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