PMO Manager

7 months ago


Cape Town, South Africa Traderoot Full time

The PMO Manager at Traderoot plays a crucial role in overseeing and managing project management activities with the organisation. You are responsible for establishing and maintaining effective project management processes and methodologies to ensure the successful delivery in line with Traderoot’s objectives. The PMO acts as a central point of coordination and control, ensuring project teams adhere to standards and best practices while providing guidance and support throughout the project lifecycle.

**Primary responsibilities**
- Develop and implement a PMO strategy that aligns with Traderoot's overall goals and objectives.
- Establish and maintain project management processes and methodologies that ensure efficient and effective project delivery.
- Manage PMO staff, including setting performance expectations and providing coaching and development opportunities.
- Define and monitor Key Performance Indicators (KPIs) to measure the success of PMO and projects.
- Oversee the delivery of projects, ensuring that they are delivered on time, within budget and to a high standard.
- Manage the financial aspects of projects, including budgeting, forecasting and risk management, including identifying, evaluating and managing project risks and issues and ensuring that contingency plans are in place.
- Build and maintain strong relationships with clients, stakeholders and partners to ensure that their needs and expectations are met and to drive successful projects.
- Represent the PMO at HOD meetings.
- Ensure personal understanding of TEP products and their functioning at a level needed for supporting projects.

**Key Performance Indicators (KPIs)**

**1.** **PMO strategy**

Development and implementation of a PMO strategy aligned with Traderoot’s goals and objectives.

Alignment of PMO activities with business priorities and strategic initiatives.

**2.** **Project process**

Establishment and maintenance of effective project management processes and methodologies.

Adherence to project management best practice and standards.

**3.** **Staff management**

Performance management pf PMO staff, including setting clear performance expectations.

Provision of coaching, development opportunities and support to PMO team members.

**4.** **KPI monitoring**

Definition and tracking of key performance indicators (KPI’s) to measure the success of the PMO and projects.

Regular reporting on KPI’s to stakeholders and senior management.

**5.** **Project delivery**

Timely and successful delivery of projects within agreed timelines, budgets and quality standards.

Achievement of project objectives and deliverables.

**6.** **Financial and risk management**

Effective financial management of projects, including budgeting forecasting and cost control.

Identification, evaluation and management of project risks and issues.

Implementation of risk mitigation strategies and contingency plans.

**7.** **Client management**

Building and maintaining strong relationships with clients, stakeholders and partners.

Meeting client needs and expectations by ensuring successful project delivery.

Regular communication and feedback from clients on project satisfaction and performance.

**8.** **Representation in HOD meetings**

Active participation and representation of the PMO in Head of Department (HOD) meetings.

Contribute to strategic discussions, decision making and alignment of PMO activities with overall organisational objectives.

**9.** **Technical understanding**

Demonstrated understanding of Traderoot’s TEP products and their functioning at a level to support projects.

Continues learning and knowledge update on TEP products and related technologies.

**10.** **Continuous improvement**

Implementation of process improvement and best practices within the PMO.

Proactive identification and implementation of opportunities to enhance project delivery and PMO effectiveness.

**General**

**Salary**: R110,000.00 - R150,000.00 per month


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