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Sales & Servicing Consultant (Freight Industry)

5 months ago

Johannesburg, South Africa HR Support Full time

**Must have experience in Freight related industry.**

**Developing new business by **

Prospecting for new business by opportunity identification, area and business review, making telephonic contact and cold calling.

Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc), submitting these to branch manager for consideration.

Preparing proposals for Branch Managers approval.

Typing client quotation and scheduling meetings.

Formally presenting the business proposal.

Conducting follow-up and progress calls.

Obtaining client proposal acceptances.

Preparing / submitting weekly stats, sales reports.

Preparing / submitting weekly call planners.

Gathering market intelligence / information in terms of freight service opportunities, competitor activities and reports, accordingly.

Monitor Age Analysis of individual’s accounts and to discuss with the clients.

**Maintaining client services and sales volumes by**

Handling client enquires, queries and problems and facilitating resolutions.

Conducting monthly and weekly service call visitations.

Ensuring that updated client statistics are drawn from the system, handed out and discussed with the client when the visitation takes place.

Identifying and capitalizing on service / sale extension opportunities.

Advising rate increases and processing procedural changes.

Building client relationships at all levels.

Scheduling and maintaining client visitation roster.

Preparing weekly visitation reports.

Identifying client sales volume declines and implementing corrective action.

**MUST HAVE: Sound knowledge and understanding of practices & processes within the Ocean Freight environment, specifically in the handling of FCL containers for both imports and exports.**

**Skills & experience required**:

- Excellent communication both written / verbal at all levels.
- Excellent command of English.
- Must have organizational skills and effective time management skills.
- Must have good telephonic manners and consistent liaison skills.
- Understanding of Aquarius or similar management system.
- Basic selling skills.
- Commercial arithmetic calculations.
- Writing progress reports / proposals.
- Conduct formal presentations.

**Package**: R85K per month

**Salary**: R70,000.00 - R85,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)