Call Center Consultant

You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying questions to determine their interest level, and transfer interested leads to sales consultants. This role requires excellent communication skills, professionalism, and the ability to effectively navigate conversations to generate quality leadsKey...

Key Responsibilities:Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements.Engage with clients in a friendly and professional manner, building rapport and trust.Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit...

**Business Unit**:Discovery Health**Function**:Call Center / Contact Center**Date**:14 May 2024**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards. - **Areas of...

Hiring, training, coaching, and leading call center representatives as they provide support for customers. - Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives - Leading team meetings, asking questions to better understand the calls...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:4 Dec 2023- Discovery - Connect Telesales Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:12 Jun 2023**Key Purpose** - We are looking for Service Consultants who are client centric with a passion for customer service and who embrace our core purpose and and values through every interaction. - **Areas of responsibility may include but not limited to** - Dealing...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and...

**Business Unit**:Discovery Insure**Function**:Call Center / Contact Center**Date**:22 Apr 2024**Key Purpose** To provide a multi-faceted and VIP service with ongoing support to brokers and clients, including the growth of new business, increase of in-force premium, retention and claims following a loss or incident of a portfolio and Vitality drive...

Overview **Reference** PFCCA **Salary** ZAR/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Tuesday, May 14, 2024 **Closing date** 24 May 2024 23:59 Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:16-May-2023**About the Area** - People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s...

**Business Unit**:Discovery Employee Benefits**Function**:Call Center / Contact Center**Date**:19 Jun 2023Achieve more than - *** **YOU BELIEVE** - Discovery - Employee Benefits- Client Support Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional...

**Business Unit**:Discovery Connect**Function**:Banking**Date**:16 Apr 2024**About Discovery Connect Distribution Services** - Discovery Connect uses the world’s foremost lead generation and conversion techniques to deliver the highest quality sales and service for all Discovery’s products. We aim to cover one million lives by 2023 with our extensive...

FunctieomschrijvingOur client requires a seasoned Senior Consultant in Microsoft, Windows Server as well as VM Ware and HyperV.   SecurityPaloAlto firewall engineer – medium to senior experienced person. Microsoft - looking at the apps in the environment. Windows Server 2012-2019 good technical experience – medium level, preference for recent...

COMPLIANCE COORDINATOR (DIARY ACCESSOR) | BRYANSTON, JOHANNESBURG Our client, a Medical Center is looking for a Compliance Coordinator (Diary Accessor) to join their team. **Compliance coordinator/Diary accessor** *** - Attend to the diary report - Liaising with the centers to collect outstanding debt across all the disciplines - Unblocking and blocking...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns)  Ability to manage multiple call centre campaigns (all International) Strong...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Recruitment Consultant/Search Assistant/PA - Sandton Pref for immediate start. Min 5 years solid experience working in a recruitment agency - **essential.** Stable work record. Experience in headhunting and working in **insurance/banking and actuarial**. Experience in cold calling will be an advantage but not essential. Able to multitask and work under...

Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-Use and Unlimited Storage Capacity.

**Business Unit**:Discovery Health**Function**:Client Service**Date**:1 Nov 2023**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards.**Areas of responsibility may...