Duty Manager: Housekeeping
6 months ago
**Hospitality and Outdoor - New Vacancy - Duty Manager: Housekeeping**
**Hoedspruit, Limpopo**
**Requirements**:
Minimum 2 -3 years Housekeeping Management experience in a 5-star boutique operation or Big 5 reserve within a similar lodge environment.
Budget & Stock Control Experience.
Room Division or Front of House Experience - a plus.
Hospitality and Service training experience - a plus.
**Description**
To maintain high standards of cleanliness and attention to detail in guest accommodation - expect what you inspect - guest’s rooms to be checked daily.
To maintain high standard of cleanliness and attention to detail in all guest areas.
Maintenance service requirements are recorded and reported immediately to the Maintenance Assistant.
Pest Control.
To supervise and control the laundry operation in accordance with established methods.
Ensure the guest laundry is collected, washed carefully and returned.
Daily Lodge laundry.
Daily staff laundry.
Control housekeeping expenditure.
Purchasing and price control to enable stock counts to be calculated at current prices.
Monitor stock control systems of personal bars in guest’s rooms, linen, guest’s amenities and cleaning materials.
Monthly stock takes of personal bars in guest’s rooms, housekeeping consumables and linen.
Price updates, GRV’s and Budget control.
Management of the Housekeeping Team.
Inspire, stimulate and lead the team.
Develop your teams and individuals.
Ensure the right people are in the right positions.
Ensure your team is guest focused.
Recognize great guest feedback and deal with negative guest feedback constructively.
All staff to be trained in their areas of responsibility and to attend regular training workshops.
Manage Performance.
Manage the team’s leave cycle and annual leave;
Assisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections - Show Time.
Hosting of Guest.
**Package on offer**
Monthly package
Live-in position with meals on duty.
Pension fund.
Staff Lodge Nights.
Work cycle - 21 days - 7 days off.
Annual leave - 15 days.
**Starting Date**: ASAP
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