Housekeeping Supervisor

6 months ago

Hoedspruit, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy
- Housekeeping Supervisor - Boutique Lodge & Spa - Hoedspruit**

**Requirements**:

- Matric Certificate & Relevant tertiary diploma
- At least 2-3 years’ experience in the housekeeping supervisory role
- The ability to convey clear instructions to colleagues while being mindful of tight operational deadlines.
- Ability to focus intently on ensuring consistent high-quality personalised service
- Fluent English speaker
- Competent working knowledge of Word and Excel, Outlook and other Hotel Management Systems
- Efficient time management skills
- Keen attention to detail with excellent follow-through capabilities
- Diplomatic and able to deal with people at all levels with confidence and ease, friendly and welcoming disposition.
- Able to remain calm and maintain professional outlook, even when under pressure.
- Drivers licence with own car (beneficial)

**Key Performance Areas & Main Duties**:

- Implement and monitor policies, processes and standards to ensure an effective high
- quality housekeeping service is provided to guests and the operations team.
- Scheduling staff, delegating duties and managing outputs of the housekeeping team
- Implement and monitor processes to understand the department’s needs and expectations of guests, and report on same
- Provide direction, oversight and guidance to the housekeeping team.
- Ensure housekeeping department implements all relevant security and health and safety policies, processes and procedures.
- Ensure the housekeeping team provides impeccable service to guests consistently.
- Ensure the development of a housekeeping team that pays attention to detail, takes initiative, and works competently and confidently as one team
- Ensure processes reflects a care for spaces, furniture, and equipment
- Perform HR related administration and ensure that it is kept up to date and reporting submitted on time.

**Package on offer**:

- R 7500 per month
- 7.5% Provident Fund contribution
- Gratuities / Bonuses

**Starting Date**:ASAP

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