Hotel General Manager

3 months ago


Franschhoek, South Africa C & G (Hospitality) Recruitment Full time

**Minimum Requirements**:

- **Must have a minimum 5 Years Hotel Management within a 5* luxury or boutique hotel property**:

- **Tertiary qualification in Hospitality or Hotel Management**:

- **Valid driver's licence**:

- **Fully vaccinated**:

- **SA Citizens with clear criminal & credit records**

Job Scope:

- Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives.
- Develop guest and market intelligence and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX, compliance, health & safety, control and reporting.
- Ensures world-class personalised service is delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the guest experience.
- Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotels efficient and profitable operations.
- Ensure that policies, processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. - Ensure that guest spaces and facilities are maintained in impeccable and fully functioning conditions.
- In conjunction with HR, support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values.
- Support the HR function in acting to address performance short-comings and to reward performance achievement.
- Liaise with partners regarding day-to-day operations
- Create an environment that contributes to highly positive employee engagement and commitment to the job.
- Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to.
- Prepare and propose the annual Hotel budget.
- Monitor department attendance and leave balances. - In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge of food, wine & spirits.

**Job Types**: Full-time, Permanent

**Salary**: R35,000.00 - R45,000.00 per month

Application Question(s):

- DO you have a CLEAR credit ITC record?
- Do you have a CLEAR criminal record?
- DO you reside in the Franschhoek or Paarl region to easily commute to the boutique property in Franshhoek?

**Education**:

- Diploma (required)

**Experience**:

- 5 star Boutique Hotel: 5 years (required)

**Language**:

- English and Afrikaans (required)

License/Certification:

- Hotel School DIploma (required)


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