Service Specialist Level 1- Field Service Global

6 days ago


Middelburg, South Africa Barloworld Equipment Full time

**Key Outputs**
- Providing technical expert assistance to business and customers
- Provide technical information to business for effective repair, service and maintenance of earthmoving equipment and components
- Analysis, reporting and resolution of product health and issues
- Resolve general technical queries
- Develop solutions for service business requirements
- Effective self-management and performance ownership
- Assist with Quality Check on Machines
- Coach artisans on assembly
- Commission and Repair Machines in the Workshop area

**Qualification, Experience and Competencies**:

- Matric
- Minimum 5 years' experience after trade qualification.
- Applicable product knowledge
- Driver's license - Code B
- Sound interpersonal & communication skills
- Technical report writing skills
- Basic business and financial understanding
- Good knowledge of SIS, STW, VIMS and ET
- Troubleshooting and problem-solving competencies



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