Key Account Manager

2 weeks ago

Midrand, South Africa Vodafone Full time

**Role purpose**:
Responsible for high potential and high performance strategic accounts. Ensures profitable margin levels and direct key account relationship of a vertical within the Sales Cluster. Drives the penetration of strategic accounts and their development. This includes upselling strategies to provide the widest possible range of products and solutions set from Vodacom’s portfolio as well as appropriate churn prevention strategies to ensure that their strategic accounts remain Vodacom Business customers.

**Your responsibilities will include**:
Executes strategic agenda by identifying, leading and closing strategic account opportunities
Delivers insights-led capability to build trusted advisor status and push ‘Fixed’ products onto largely mobile accounts
Responsible for being aware of competitor strategy, opportunity management and building competitive business models to maximise strategic account potential
Interacts with products specialists to enhance opportunity development and engage them in pursuits and for specialist pricing
Achieves the set higher financial targets with specific reference to Total Contract Value & gross margin for the allocated products and solution set, market share, net margin contribution and Net Promoter Score
Responsible for attacking significant white space on strategic accounts that are currently under-penetrated
Act as a ‘hunter’ to build networks and relentlessly chase large opportunities within the strategic accounts base

**Technical / professional qualifications**:
Matric with a minimum 10 years’ experience in Strategic Account Management.
A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 8yrs experience

**Core competencies, knowledge, and experience**:
Understanding of the Value Chain Analysis with regards to various customer businesses.
Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
Understanding of business landscape with specific reference to the target market
Account Management /Business Development of which 2 years should be in management role / global accounts/enterprise solution selling within multi-national companies (in at least one of the following areas - communications service provider, technology, financial, pharmaceutical, professional service sectors)

Closing date for Applications**:5 June 2023**

The base location for this role is, **Vodafone Campus, Midrand.**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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