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Amc Representative

1 month ago

Durban, South Africa Fly Safair Full time

Monitor the daily operational plans as shared by OCC;
- Distribute information regarding planned issues, and service provider’s constraints /shortages;
- Cross-check daily movements against the ACSA parking bay list;
- Monitor the Apex system to detect any abnormalities, possible delays and bay changes;
- Analyse any aircraft technical problems;
- Responsible for communicating ETA’s to service providers to meet SLA agreements;
- Responsible for Performance Monitoring i.e. OTP;
- Provide input and agree on KPIs;
- Monitor deviations;
- Negotiate best solutions towards bay/gate allocations as per FlySafair’s preference;
- Provide a comprehensive end-of-shift handover;
- Review trends and any non-conformance or deviations within the reports and engage with stakeholders to close the gaps;
- Follow up with service providers if services are not in the bay as per SLA standards;
- Participate in communications where input is required, internally and externally.
- Grade 12 certificate;
- 2-4 Years Airport operational experience;
- Previous AMC experience;
- Willingness to work longer than normal office hours;
- Good understanding of operational requirements;
- Excellent understanding of functioning and decision making during IROPS;
- Excellent communication skills;
- Solid computer literacy;
- Good decision-making skills;
- Good time management skills;
- Conflict resolution skills.

**Personal Attributes**:

- Be able to work under pressure;
- Professional and reliable;
- Honest and trustworthy;
- High degree of patience and assertiveness;
- Team player;
- Ability to deal with confidential information.

**Application guideline**:

- Preference will be given to members of under-represented designated groups;

FlySafair reserves the right:

- Not to proceed with this vacancy;

**Closing Date: 28 February 2025