AMC Representative

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• Monitor the daily operational plans as shared by OCC;
• Distribute information regarding planned issues and service provider's constraints/shortages;
• Cross-check daily movements against the ACSA parking bay list;
• Monitor the Apex system to detect any abnormalities, possible delays, and bay changes;
• Analyse any aircraft technical problems;
• Communicate ETA's to service providers to meet SLA agreements;
• Responsible for Performance Monitoring i.e. OTP;
• Provide input and agree on KPIs;
• Negotiate best solutions towards bay/gate allocations as per FlySafair's preference;
• Provide a comprehensive end-of-shift handover;
• Review trends and any non-conformance or deviations within the reports and engage with stakeholders to close the gaps;
• Follow up with service providers if services are not in the bay as per SLA standards;
• Participate in communications where input is required, internally and externally.

Entry level

Full-time

Other

Pinetown, KwaZulu-Natal, South Africa