Product Delivery Manager

3 months ago


Johannesburg, South Africa Western Union Full time

Are you an experienced Product Manager with at least 5 years of experience in project management within the African market? Do you thrive in dynamic and complex environments, and have a strong ability to manage diverse projects ranging from simple non-technical initiatives to complex integrations? If you're adaptable, proactive, and excel at managing multiple priorities, then it’s time to join Western Union as a Product Delivery Manager.

**Western Union powers your pursuit.**

**Role Responsibilities**:

- You will be responsible for planning, orchestrating, and driving the implementation of key projects that enhance service quality and deliver transformative outcomes across Africa.
- You will work closely with Regional Operations Managers (ROMs) across the continent, ensuring the successful management of the project pipeline.
- You will collaborate with external partners and internal cross-functional teams to deliver best-in-class service solutions.
- You will conduct post-rollout reviews and compile performance reports to ensure continuous product improvement.

**Role Requirements**:

- A degree in Business, Computer Science, Engineering, Finance, or a related field.
- A strong track record of managing projects in a fast-paced, agile, and multicultural environment.
- Prior experience working in the African market is required
- Knowledge of French would be an advantage.
- Experience in the cross-border remittance, banking, or FinTech sectors.
- Understanding of Compliance, Privacy, Legal, and Settlement considerations is highly desirable.
- Excellent analytical and problem-solving skills.

**We make financial services accessible to humans everywhere. Join us for **what’s** next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your South Africa specific benefits include:

- 21 days annual leave - plus public holidays
- Comprehensive life & medical cover
- Pension plan

Estimated Job Posting End Date:
11-04-2024



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