Toy Kingdom V&a Waterfront
1 month ago
**VACANCY - EXTERNAL ADVERT**
**Location: Toy Kingdom V&A Waterfront**
**Position**:Supervisor
**Type**:Permanent/Full-Time
**Experience**:Sales/Retail
Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life while establishing a **heartfelt connection** with both our big and little customers
We are seeking an individual who is a strategic thinker with a passion for retail.
This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.
**Key deliverables**:
- Managing a shift of 8+ employees.
- Capturing daily banking.
- Merchandising and receiving of stock.
- Handling customer requests and complaints promptly.
- Managing customer relationships.
- Achieving and exceeding store targets.
**Key relationships**:
- Store Manager
**Qualifications and Core Competencies**:
- Matric certificate.
- 1-3 years’ contactable experience in a retail supervisory position.
- Proven track record of managing teams of 8+.
- Excellent communication skills.
- Strong team leadership, planning and organisational skills.
- Have consistently delivered results above industry norms.
**Required experience**:
- Supervisor: 3 years
- **Closing Date: Tuesday, 05 November 2024**_
**Job Type**: Permanent
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Supervisory: 2 years (required)
Application Deadline: 2024/11/05
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