Administrator

2 weeks ago


Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Invest**Function**:Administration and Office Support**Date**:03-May-2023- Discovery - Invest- Administrator (Servicing)- About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.- About Invest
Discovery Invest is an ever growing fast-paced and dynamic environment that provides innovative products. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.- Key Purpose
The main purpose of this role is to process all servicing transactions received in the Servicing team- Areas of responsibility may include but not limited to
- Be able to process all functions within Invest servicing team.
- Knowledge of all Discovery Invest products.
- Strong administrative and communication skills.
- Analytical.
- Ability to communicate with management regarding areas in the process or business that need special attention and providing relevant trends and evidence to substantiate.
- Make sure that feedback is given where it was supposed to and then also that nothing is unattended
- Assisting with adhoc tasks given by management
- Relationship building with financial advisors and internal and external colleagues /clients
- Personal Attributes and Skills
- Drives Results
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Problem Solver
- Questioning techniques
- Customer service orientation
- Conflict handling
- Good communication skills
- Relationship building skills
- Results orientation
- Assertiveness
- Positive attitude
- Commitment
- Time management skills
- Education and Experience
- Matric
- A minimum 2 years administrative experience in the LISP industry
- 1 year inbound telephone experience
- Knowledge and understanding of Long-Term Insurance Legislation
- Knowledge and understanding of the Lisp industry Experience using the following systems is an added advantage:

- Paradigm
- Compass
- Frontline
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.


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