Ame Digital Operations Consultant
3 days ago
**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes the World **
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About Caterpillar**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
**What you will do**
EAME Distribution has an exciting opportunity for an experienced and passionate individual who can drive change and process improvements in the digital area. As a Digital Operations Consultant, you will play a key role in executing our digital strategy and driving digital transformation within our dealer network. Your primary role will consist in working with key dealers in Africa and develop their digital capabilities in line with the Caterpillar Digital Strategy and Excellence Program to support Services Growth.
This position provides a unique opportunity to work in a dynamic and fast evolving environment and contribute to the Services Growth Strategy by working on enterprise-wide recognized initiatives and improving dealer digital capabilities and performance. To succeed in this role, strong Communication, Change and Project Management skills are essential.
**You will specifically be accountable for**:
- Driving execution of Digital priorities and strategic initiatives as identified by Services Growth Strategy, Leadership Tables and Operational Excellence Program.
- Conducting the Digital Excellence Program assessment with assigned dealers, establish and execute action plans and governance reviews to improve dealer digital capabilities.
- Consulting with dealers on Connectivity, Lead & Opportunity Management Data Health, eCommerce, and Fleet Management solutions.
- Develop dealer capabilities for eCommerce solutions and drive customer adoption and online part sales.
- Be the main Digital contact for District Managers and Field Reps and internal business partners (CatDigital and Industries) and provide Subject Matter Expertise to improve Digital and Technology capacity and capability.
- Aligning strategies of the dealer, CatDigital, Aftermarket Services, Industries and Caterpillar Distribution Services Divisions
- Keeping up with new industry trends, changing technology and regulations affecting customers and competitive environment.
**Required qualifications**:
- Bachelor's degree preferably in Marketing, Digital, Engineering, Information Technology, or similar
- 7+ years of operational and marketing experience gained from a broad range of assignments requiring Dealer and/or customer contact and interactions
- Strong communication and interpersonal skills including presentation proficiency and a demonstrated ability to earn trust and credibility with senior management teams
- Ability to influence internal and external partners at all hierarchy levels to successfully drive change
- Extensive project management, change management and process improvement experience
- Self-starter, able to work autonomously and in teams
- Good understanding of the Digital Operations environment and in particular Dealer Data Health, eCommerce and Fleet Management solutions.
- Proven ability to drive operational improvements with dealers and customers
- Demonstrated ability to quickly understand dealer culture with the ability to translate that understanding into a tailored approach to selling the value of Digital offerings
**Additional Information**:
This position will require up to 30% Travel
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Follow us on Twitter, Facebook, LinkedIn, and YouTube.
**NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.**
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
-
Eame Digital Marketing
1 week ago
Gauteng, South Africa Caterpillar Full time**Career Area**:Marketing / Sales / Product Support **Who is Caterpillar?** Caterpillar is a world leader in construction and mining equipment—creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead...
-
Human Resources Officer
6 months ago
City of Johannesburg, Gauteng, South Africa Barrick Gold Corporation Full time**Human Resources Officer - AME** **Position Description** **The Barrick Africa & Middle East Team **is seeking to recruit a **Human Resources Officer - AME **to join and grow our team. Join our exceptional team and embody Barrick's core values as you work with us. We are in search of individuals who can champion Barrick's DNA by: - Communicating...
-
Gauteng, South Africa Caterpillar Full time**Career Area**:Marketing / Sales / Product Support **Program Details**: Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join...
-
Senior Digital Operations Representative
5 months ago
Gauteng, South Africa Caterpillar Full time**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
IT Operations Consultant
7 months ago
City of Tshwane, Gauteng, South Africa Redheads Group Full time**Job Advertisement: IT Operations Consultant** **Company**: My Client **Location**: Johannesburg **Position**: IT Operations Consultant **Role and Responsibilities**: As an IT Operations Consultant, you will play a pivotal role in ensuring the operational stability and availability of our IT systems. Your responsibilities will include: **Essential...
-
Parts Operations Consultant
3 months ago
Gauteng, South Africa Caterpillar Full time**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Regional Manager
7 months ago
Gauteng, South Africa Quatro Cleaning Services (Pty) Ltd Full timeMust have the following: At least 8 years cleaning and hygiene experience Must come from a cleaning and hygiene company Must have management experience Must be computer literate Must have great communication skills Must have client relations skills **Purpose of Job** To be responsible for a profitable and professional cleaning and hygiene service in...
-
Digital Accounting Portfolio Manager
5 days ago
Gauteng, South Africa L3A (Pty) Ltd. Full time**Digital Accounting Portfolio Manager - Xero** **Salary HIGHLY negotiable according to experience** - B.Com, completed Honours and has finished SAIPA articles, with at least 3 - 5 years post articles manager experience including at least 2-3 years Xero specific experience. - Xero plug in 3rd party programs: - Hubdoc / Receipt Bank - Bridgement - Xero...
-
Business Consultant
7 months ago
City of Johannesburg, Gauteng, South Africa Zeal HR Full timeAn exciting opportunity has become available for a Business Consultant with digital marketing experience, within a Business Consulting company. The position is based in Sandton, Johannesburg. **REQUIREMENTS**: - Matric - Bachelor's degree in Business Administration, Management, Finance, or a related field. An MBA or relevant master's degree is preferred -...
-
Digital Dtp Operator
2 months ago
Gauteng, South Africa Hirt & Carter Full time**_DIGITAL DTP OPERATOR _** **_STEELHILL STUDIOS _** **_GAUTENG - ** **_CORE PURPOSE OF THE JOB: _** To produce accurate, repro-ready artwork that enables superior final material with the minimum of risk, time and expense by following the RMS system and workflow principles. **_KEY PERFORMANCE AREAS:_** - Produce technically correct, comprehensive material...
-
Asset Management Consultant
9 months ago
Gauteng, South Africa SydSen Recruit Full timeGauteng, Gauteng - Negotiable Monthly (Market related) Asset Management Consultant Opportunity, Gauteng Are you an experienced Asset Management Consultant seeking a new challenge? Our client is looking for dynamic individuals to join their team and contribute to the success of their Asset Management (AMT) Products. If you have a passion for software...
-
Retired Foundry Manager
6 months ago
Gauteng, South Africa Kethstone Engineering and Infrastructure Full time**Job Title**:Retired Foundry Manager - Consultant with Expertise in Induction Furnace and Electrical Arc Furnace Operations **Company**: Kethstone Engineering and Infrastructure **Location**: Pretoria West, Gauteng **Job Type**: Part/consultation basis **Job Description**: Kethstone Engineering and Infrastructure is seeking a retired Foundry Manager to...
-
SAP Basis Consultant
1 week ago
Gauteng, South Africa RPO Division Full time**Responsibilities** - As part of Implement Teams, lead a team of basis consultants to successfully deliver SAP migrations to a Cloud Hyperscale, owning key components of the design and the migration basis activities - As part of Operate Teams, provide leadership and technical support and evolution to customers who have migrated their SAP systems to a Cloud...
-
B2b Lead Generation Consultant
7 months ago
Gauteng, South Africa Vulcan Recruit Full time**Position: Customer Success Consultant (Fintech Industry)** To provide sales and marketing support in building a pipeline of leads to meet the organisation’s revenue growth targets and business objectives. Responsible for generating leads through various multi-channel marketing tactics This role plays a crucial part in the early stages of the sales...
-
SAP Ewm Consultant
2 months ago
Gauteng, South Africa Liquid Thought Full time**Role: SAP MM Functional Consultant**: - ** Division**:Corporate: IT - ** Location**:Gauteng (Sandton) - ** Work Model**:Hybrid - ** Level**:Senior **Introduction** - The SAP EWM Functional Consultant is responsible for configuring and testing SAP Extended Warehouse Management functions and module solutions, as well as troubleshooting and resolution of...
-
Project Manager/consulting
3 days ago
Gauteng, South Africa SALB Project Resourcing Full time**Duties / Responsibilities**: Has overall responsibility for monitoring and planning, directing, and coordinating activities pertaining to project progress by tracking activity and business unit projects. Resolving problems, publishing progress reports and recommending actions. - Robust document management and filing and presentation skills. - Ensures that...
-
SAP Basis Consultant
5 days ago
Gauteng, South Africa RP DIvision Full time**Responsibilities**: - As part of a Implement Teams deliver successful SAP migrations to AWS, owning key components of the migration basis activities - As part of Operate Teams provide technical support and evolution to customers who have migrated their SAP systems to AWS with focus on proactively identify and implement proactive solutions for customers...
-
Insurance Customer Support Assistant
1 day ago
Gauteng, South Africa Anchora Full timeWe are seeking a dedicated and detail-oriented Insurance Customer Support Assistant to join our team. The ideal candidate will play a crucial role in ensuring exceptional customer service and operational efficiency. Responsibilities: · Address email inquiries promptly and professionally through GMail. · Manage incoming general customer service calls,...
-
Cybersecurity Consultant
1 week ago
Gauteng, South Africa Avatar Recruitment Full timeMy client is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. **About the Division** The value that the Risk Advisory creates for...
-
Intermediate Travel Sales Consultant
7 months ago
Gauteng, South Africa The Right Company Full time**INTERMEDIATE TRAVEL SALES CONSULTANT - PRETORIA/JOHANNESBURG - R15000 to R18000(DOE) - Home Office / Hybrid Model** Duties and Responsibilities: - Understanding and operating company quoting systems and other travel-related programs. - Have good product knowledge and sound geographical knowledge of Southern and East Africa - Time management: ability to...