Section 14 Administrator
19 hours ago
Section 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.
**PURPOSE OF THE ROLE**
- The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
- Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
- The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
- Perform quality assurance based on the specialized requirements of the role.
- Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
- Engage in a professional manner whether it be verbal or face to face
- Have the ability to communicate via different communication channels
- Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
- Be a strong team player
- Have both both industry knowledge and experience
- Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
- Ensure that judgement and attention to detail is applied to the role
- Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
- Strong interpersonal skills as cross team collaboration is required.
- Have the ability to innovate in the role
- Quality of work should be thorough
- Conscious of the abuse of company resources
**RESPONSIBILITIES/ KEY ACTIVITIES**
- Preparation and completion of Section 14 in and out documentation
- Submission of completed documents to transferee fund, board of trustees, valuator and or FSCA
- Liaison with FSCA, administrators and company
- Preparation of payment schedules for transferee funds
- Preparing requests for payments of transfers out
- Requesting for payments and schedules for payments in
- Preparing and submitting final payment schedules (indicating employee and employer split) and proof of payments to the transferee fund
- Allocating transfer values to member's records
- Communicating with all stakeholders verbally and in writing
- Resolving all queries and requests raised by administrators and FSCA
- Staff training on FSCA requirements and process
- Updating the manager on staff requirements
- Keeping progress reports updated
- Submitting progress reports to BOARD on a monthly basis
- Preparing updated statistics for quarterly Board of Trustee meetings
- Sending member benefits statements to intermediary/administrator to supply member statements for both Section 14 in and out transfers
- Fulfilling any adhoc requests and other duties that may be delegated from time to time.
**RECORD KEEPING AND FILING**
- Record all appropriate member notes on member's Everest record.
**QUERY RESOLUTION**
- Assist the consultants and Call Centre to resolve queries.
**RELATIONSHIP MANAGEMENT**
- Build and maintain relationships at all levels with service providers and internal departments to enhance organizational effectiveness and efficiency.
- Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interests, reputation and goodwill of the company.
**TIME MANAGEMENT**
- Excellent time management.
- Ability to manage high claim volumes.
- Flexible and ability to work under pressure and multitask.
**QUALIFICATIONS**
- Valid Matric certificate
- Clear credit and criminal record
- Minimum of 2 years’ Section 14 Administration experience
- FICA Awareness Training
**ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE**
- Good knowledge of Section 14 processes
- Good knowledge of Microsoft Outlook, Word and Excel
- Everest experience will be advantageous
- Excellent numerical skills with attention to detail and accuracy
- Good verbal and written communication skills.
- A self-starter who can work independently with mínimal support but who can also work in a team environment
**ADDITIONAL**
- Self-starter
- Innovative thinking
- High ethics
- Needs to appreciate the importance of filing and reports
-
Administrator Section 37 C
1 week ago
Johannesburg, South Africa Salt Employee Benefits Full timeThe Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the coordination of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral...
-
Internship: Servicing Administrator
4 days ago
Johannesburg, South Africa Discovery Full timeDiscovery Intern Programme - Transfers In Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people...
-
Sectional Title and Hoa Portfolio Manager
3 months ago
Johannesburg, South Africa Hill Appointments Full timeThe position of Sectional Title Portfolio Manager is now open, with the primary focus of managing all aspects of the portfolio and ensuring accurate, consistent, and prompt financial and administrative management that adheres to world-class service standards and the management agreement. The main objectives for this role include: Providing world-class...
-
Section Manager
7 months ago
Johannesburg, South Africa SMEC Full timeKey Responsibilities Market development and proactive approach in developing work or being aware of what projects are likely to come up from clients - generating repeat business Assist FM in developing business strategies for the section in conjunction with the Functional Group’s Business Plan and objectives Develop and maintain existing key client...
-
Sectional Title Portfolio Manager
5 days ago
Johannesburg, South Africa Asource Recruitment Full time**Purpose of the role**: The primary focus of the Sectional Title Portfolio Manager is to manage all facets of their portfolio and to ensure accurate, consistent, and prompt financial and administrative management which should be in line with world-class service delivery and in accordance with the management agreement.
-
Senior Administrator Ddt Gpaf
3 weeks ago
Johannesburg, South Africa Sanlam Full time**Who are we?** Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a...
-
Senior Administrator DDT _ GPAF
3 weeks ago
Johannesburg, South Africa Sanlam Full timeSenior Administrator DDT _ GPAF Date: 17 Dec 2024 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial...
-
Portfolio Manager
3 days ago
Johannesburg, South Africa CHC Consulting Full time**OBJECTIVES**: - Achieving world class service, consistently - Effective utilization of WeconnectU and Sharepoint - Efficient financial & administrative management and reporting which includes accurate budgets, financial statements, trial balance, all accounts, debtors and creditors applied in a time efficient and accurate manner - Participate in and play...
-
Senior Portfolio Assistant
1 week ago
Johannesburg, South Africa Macdonald & Company Full timeSeasonal Senior Portfolio Administrator is sought to join an eminent real estate company, based in Johannesburg. In this role you will be providing extensive support to a Portfolio Manager that holds a sizeable number of buildings in her portfolio. Key accountabilities of this role include but are not limited to: Monthly Payments - Liaising with insurance...
-
Transfers Clerk
1 week ago
Johannesburg, South Africa Ulwazi Staffing Solutions Full timeAn exciting career opportunity has become available for Employee Benefits. applicant should have a minimum of 2 - 5 years experience in the following: - Section 14 of the pension fund act - Clear credit record - Employee Benefits experience is crucial - Death claims - Transfers experience - Withdrawal clerks experience - Retirement fund administration -...
-
Withdrawals Transfers Clerk
3 days ago
Johannesburg, South Africa Ulwazi Staffing Solutions Full timeWe have exciting career opportunities available for Withdrawals Claims and Transfers Clerk in Employee Benefits. applicant should have a minimum of 2 - 5 years experience in the following: - A Matric is a Must have. - Section 14 is a must - Good Communication Skills (Professional written & verbal)and Intermediate MS Office/PC skills. - Good interpersonal...
-
Maintenance Administrator
4 hours ago
Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full timeAn exciting opportunity exists in our Birdhaven branch for a **MAINTENANCE ADMINISTRATOR.** **Purpose**: To provide administrative assistance with building maintenance for Body Corporates and Home Owners Associations for Sectional Title Department. **Objectives**: The main objectives of the Sectional Title Maintenance Administrator will be: - Achieving...
-
Operations Manager Administration
2 weeks ago
Johannesburg, South Africa H&S Labour Brokers cc Full timeOur client is looking for an experienced Operations Manager: Administration **Duties **and responsibilities**: **Manage internal departmental functions and processes** - Develop and implement plans for the section that support Pension Administration services and the budget objectives, ensuring optimisation of current business and workflow processes - Manage...
-
Operations Manager Administration
7 days ago
Johannesburg, South Africa Secondments Recruitment Full time**Job Advert Summary**: To lead and manage a team of administrators dealing with claims, data and contributions and ensuring that daily operational administration functions are performed accurately, efficiently and timeously **Minimum Requirements**: **REQUIRED MINIMUM EDUCATION/TRAINING**. Relevant Bachelor’s Degree. Registered with professional bodies...
-
Employee benefits Consultant
6 months ago
Johannesburg, South Africa Esteem Recruitment Full timemin 3-5 yrs exp in admin and support with employee benefitsMatric core maths Ms office*Notification to insurers wrt Disabilities, loss of license claimsobtaining documentation,submission to insurers;follow ups including liaison with the consultant,member, insurer and the employer as may be required,managing review requirements, instructions to admin to...
-
Operations Manager
19 hours ago
Johannesburg, South Africa H & S Labour Brokers Full timeA leader in its industry is currently seeking for an experienced Operations Manager to join their team. The main function of this role is to lead and manage a team of administrators dealing with claims, data and contributions and ensuring that daily operational administration functions are performed accurately, efficiently and timeously **The successful...
-
Transfers and Onboarding Consultant Sandton
7 months ago
Johannesburg, South Africa The Recruitment Council Full timeJoin one of South Africa’s leading Independant FSP's as a Transfers and Onboarding consultant and you will be responsible for the administration of Voluntary, TFSA, Section 14 and Living Annuity transfers. These include transfers into the company and transfers from the company to external companies. This must be done accurately and within agreed upon...
-
Operations Manager
19 hours ago
Johannesburg, South Africa H&S Labour Brokers cc Full timeA leader in its industry is currently seeking for an experienced Operations Manager to join their team. The main function of this role is to lead and manage a team of administrators dealing with claims, data and contributions and ensuring that daily operational administration functions are performed accurately, efficiently and timeously **The **successful...
-
Invigilator Administrator
7 days ago
Johannesburg, South Africa Dante Personnel Full timeGauteng, Johannesburg CBD **INVIGILATOR ADMINISTRATOR** **GAUTENG: JHB** **SALARY: R 14 500** **Minimum requirements**: - Matric and/or Relevant Tertiary qualification - Experience working or studying in a higher education environment is advantageous - 8 years’+ experience in an office administration related role - Fully Bilingual (English &...
-
Administrative Assistant
2 months ago
Johannesburg, South Africa Rand Water Full time**Job Advert Summary**: To provide administrative/secretarial service in Operations Sections to the Senior Process Supervisor, Process Coordinator. **Minimum Requirements**: - Grade 12 or Equivalent - A minimum of 2/3 years of administrative experience - Computer Literacy (MS Word, Excel, PowerPoint, Access and Internet) and Secretarial skills. **Primary...