Outbound Call Centre Consultant
1 month ago
**Duties and Responsibilities**:
We are seeking a dynamic individual to join our team as a Debt Consultant. Responsibilities include:
- Conducting cold calls to potential clients.
- Managing client interactions and processes in accordance with company procedures.
- Utilizing tech-savvy skills to streamline tasks and enhance client experience.
- Analyzing clients' financial circumstances, including credit scores and budgets, to offer suitable debt management solutions.
- Providing consultative guidance to clients on managing their debt effectively.
**Personality Traits**:
- Self-motivated and driven to succeed.
- Ability to thrive in a fast-paced environment and work well under pressure.
- Openness to change and adaptability to evolving situations.
- Possessing a persuasive nature with a focus on sales.
**Basic Requirements**:
- Matric or NQF Level 4
- Clear ITC (credit) and criminal record.
- Previous experience in debt review is advantageous.
- Excellent communication and interpersonal skills.
- Previous outbound call center experience is beneficial.
**Additional Information**:
- No weekend or public holiday work is required.
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