Inbound Sales Consultant

4 days ago


Cape Town, South Africa Call Centre Staffing Full time
Job Description:
As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries, addressing their concerns, and offering them tailored solutions that meet their needs.
Key Responsibilities:

Resolve customer queries.
Promote and sell internet, cable and fibre services to clients.
Understand customer needs and recommend appropriate products and services.
Provide accurate information about pricing, features, and promotions.
Handle customer objections and concerns effectively.
Meet or exceed monthly sales targets and key performance indicators (KPIs).
Maintain a high level of product knowledge to effectively communicate benefits to customers.
Ensure all customer interactions are logged and updated in CRM system.
Collaborate with team members and share best practices to achieve collective goals.
Requirements:
1 year previous experience in a call centre in Inbound Sales/Outbound sales/ Customer services with a bit of upselling.
Strong communication and interpersonal skills.
Ability to build rapport with customers and understand their needs.
Goal-oriented with a passion for sales and exceeding targets.
Proficient in using computer systems and CRM software.
Ability to work flexible shifts (24/7), including evenings and weekends.

  • Cape Town, South Africa Kinesis Holdings Full time

    Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients is looking for enthusiastic and motivated individuals to join their dynamic team.Job Description:As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary...


  • Cape Town, South Africa CME Recruitment Full time

    Our client, a well-established leading destination management company is looking for a Senior Inbound Consultant to join their team in Cape Town. If you have extensive experience with luxury travel arrangements, great knowledge of Southern African destinations then this position is for you. Position**:Senior Inbound Consultant** Location**:Cape...


  • Cape Town, South Africa CallForce Full time

    We are currently seeking International Inbound Debt Sales Consultants!!!If you've got what it takes, then get your fingers ready!!Note: Read thoroughly with understanding.US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling...


  • Cape Town, South Africa Yoco Full time

    **Who we are**: Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for...


  • Cape Town, South Africa Cullinan Holdings Full time

    An exciting opportunity awaits to join the African Diamond Tours & Incentive's Reservations team! The position is Cape Town based. African Diamond is one of Southern Africa’s leading travel companies specialising in the Turkish market. Our expert services include tailor-made packages for groups, meetings, large-scale events, incentive travel,...


  • Cape Town, South Africa Sanlam Group Full time

    Job title : Inbound Sales ConsultantJob Location : Western Cape, BellvilleDeadline : December 22, 2024Quick Recommended Links Jobs by Location Job by industries What will make you successful in this role? Excellent communication skills, both written and verbal.  Good knowledge about the product Excellent sales ability Target driven  Good risk awareness...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Cedar Wood Recruitment is now recruiting for our Client for a highly specialized **Senior Inbound Travel Consultant** with 5+ years’ of experience in Southern Africa consulting with a DMC. **PERATIVE REQUIRED SKILLS** - Min 5 years’ experience with Inbound GROUP Tours - Detailed Logistical Destination Knowledge of Southern Africa Destinations - Wide...


  • Cape Town, South Africa Rekruit Full time

    Ready to embark on a thrilling adventure in the heart of our vibrant office? We're on the lookout for a friendly, energetic, and driven individual to join our USA & Australasia Division and become the star of international tour operator inquiries. If you're a confident, self-motivated, goal-crushing enthusiast with an eye for detail, this role could be...


  • Cape Town, South Africa Executive Placings Full time

    Luxury Safari Company is looking for an experienced Senior Inbound Travel Consultant. This is an office-based role in Cape Town's Northern suburbs. At least 5 years’ experience with Inbound Tours - FITs and Groups Detailed logístical destination knowledge of Southern Africa destinations Wide variety of product knowledge across borders Great supplier...


  • Cape Town, South Africa CME Recruitment Full time

    Our client who is based in Cape Town is on the lookout for a Inbound Groups and Incentives Consultant to join their team. If you have experience with Leisure Travel, Luxury Travel and Golf Travel and is dedicated to delivering creative and personalized services to ensure unforgettable journeys for clients then apply today!Position: Inbound Groups and...


  • Cape Town, South Africa Tower Group Full time

    Our client based in **Cape Town** is looking for a friendly, energetic and driven **Senior Inbound Consultant** to complement their vibrant office environment and to handle international tour operator enquiries. **The position is within the clients' USA & Australasia Division.** **Key Performance areas**: - Having a passion for the travel industry - A...


  • Cape Town, South Africa CME Recruitment Full time

    **Position**: Inbound Groups and Incentives Consultant - MICE Specialist **Permanent position** - Hybrid Role **Location**: Cape Town **Start date**: ASAP **Salary**: Market Related Qualifications and desired skills: - Experience in Inbound Groups and incentive travel - Strong organizational skills - Southern and Eastern Africa travel destinations...


  • Cape Town, South Africa The Recruiters Full time

    **Salary**: - 30000 **Description**: - Our client is a well-established South African inbound tour operator. They are currently looking for an experienced Senior Inbound Consultant to join their growing team, The position is within their USA & Australasia Division. - Key Performance area: - Having a passion for the travel industry - Experience with...


  • Cape Town, South Africa Tower Group Full time

    Our client is looking to employ a friendly, energetic and driven **Senior Inbound Consultant** to complement their vibrant office environment and to handle international tour operator enquiries at their **Cape Town office**. **Key Performance areas**: - Having a passion for the travel industry. - A Minimum of 5 years inbound tour consulting experience...


  • Cape Town, Western Cape, South Africa Red Ember Recruitment (PTY) Ltd Full time

    Job OverviewWe are seeking a highly skilled and experienced Travel Industry Specialist to join our team as an Inbound Tour Consultant. This role requires a passion for the travel industry, with a minimum of 5 years of experience in inbound tour consulting.


  • Cape Town, South Africa CallForce Full time

    International CampaignCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.If you are a high performing, target driven individual, with...

  • Sales Consultants

    6 months ago


    Cape Town, South Africa Clear Review Consultants Full time

    We looking to hire full time dynamic individuals to join our Sales Consultant team, from managing large amounts of inbound as well as outbound calls in a timely manner to meeting quantitative targets with high earning potential. **Benefits**: - Basic salary - Attendance bonus - Fun and exciting work environment - Commission - Minimum 6 months Sales...

  • Sales Consultants

    6 months ago


    Cape Town, South Africa Clear Review Consultants Full time

    We looking to hire full time dynamic individuals to join our Sales Consultant team, from managing large amounts of inbound as well as outbound calls in a timely manner to meeting quantitative targets with high earning potential. **Benefits**: - Basic salary - Attendance bonus - Fun and exciting work environment - Unlimited Commission - Grade 12 - Minimum 6...


  • Cape Town, South Africa Red Ember Recruitment (PTY) Ltd Full time

    Job DescriptionRed Ember Recruitment are looking for a friendly, energetic and driven individual to complement our vibrant office environment and to handle international inbound tour operator enquiries. The candidate should be confident, self-motivated and goal-driven. If you are detail-orientated and accurate this might be the role for you.   The position...


  • Cape Town, Western Cape, South Africa Tower Group Full time

    About Tower GroupTower Group is a leading provider of tourism services in Cape Town, specializing in inbound German speaking consultations. We are seeking a highly skilled and experienced individual to join our team as a Senior Inbound German Speaking Tourism Consultant.Job SummaryThe successful candidate will be responsible for providing exceptional...